Kia Downtown LA - Service Center

Best service people are friendly make you feel good to talk to them are always smiling love the service and attention that is giving to me people are friendly make you feel good to talk to them are always smiling love the service and attention that is giving to me More

My service advisor, Khal Chaaban showed me excellent service The greeting was excellent...immediately I was able to speak with my service advisor. He communicated the status of my car. He went over the work perf The greeting was excellent...immediately I was able to speak with my service advisor. He communicated the status of my car. He went over the work performed. I liked that the waiting area was clean, had tv on, also snacks, especially fruits which my advisor informed me of. The work I brought my car in for was completed the first time, in a very timely manner, which was within an hour. I definitely will be returning to this service again, as well as make recommendations to my friends. Thanks for the excellent service KIA. More

Great service Amazing service they make you feel like home very friendly thumb up specially Khal Chaaban with perfect timing and honesty and professionalism Thank Amazing service they make you feel like home very friendly thumb up specially Khal Chaaban with perfect timing and honesty and professionalism Thank you for a great service More

Installation of brake pads I was given a decent discount as promised. I expected to add an additional discount that you sent as SPRING SAVINGS. I did not get that one but I did I was given a decent discount as promised. I expected to add an additional discount that you sent as SPRING SAVINGS. I did not get that one but I did enjoy the snacks. More

Everyone was pleasantly nice Very professional and offered advice that was informative took about 2 hours I also liked the complimentary snacks free wifi and tv in the customer wa Very professional and offered advice that was informative took about 2 hours I also liked the complimentary snacks free wifi and tv in the customer waiting area More

Quick and Fast All I can say is Eric Duerte was an amazing rep. He was friendly, courteous and very knowledgeable. He even help pushed a car that didn't start to the All I can say is Eric Duerte was an amazing rep. He was friendly, courteous and very knowledgeable. He even help pushed a car that didn't start to the streets. What a classy guy. More

Excellent customer service. Excellent customer service, which was provided by Service Advisor 'Khalil Chaaban' this passed Saturday, March 11th, 2017. FYI.. My car was ready Excellent customer service, which was provided by Service Advisor 'Khalil Chaaban' this passed Saturday, March 11th, 2017. FYI.. My car was ready at the time at the time I was promised. More

Great customer service Everyone is always friendly when I come in to Kia of downtown the representatives are honest they recommend what is needed they don't try to overcharg Everyone is always friendly when I come in to Kia of downtown the representatives are honest they recommend what is needed they don't try to overcharge you for services that you don't need and everyone is helpful..... honesty is important when you're getting your car serviced and I feel that all the representatives have exactly that..... More

Great customer service The experience that I have during my visit was excellent and I was so happy with the results on my vehicle so I will comeback for future services The experience that I have during my visit was excellent and I was so happy with the results on my vehicle so I will comeback for future services More

Very good Team was very friendly and very helpfull.I will definitely return to have my car serviced again,I brought my car for maintenance services and I went g Team was very friendly and very helpfull.I will definitely return to have my car serviced again,I brought my car for maintenance services and I went great More