Kia Downtown LA - Service Center

My car was returned with a lot of front edge damage. It was disappointing but confident they will make it right! If it wasn’t for the negligence I would recommend them. They’re a dealer after all and ou It was disappointing but confident they will make it right! If it wasn’t for the negligence I would recommend them. They’re a dealer after all and ought to care better for cars that are entrusted to them. Always take and pictures before leaving your car with anyone! More

They were friendly and understanding. Helpful with the issue of my car. I didn't have to wait long. Helpful with the issue of my car. I didn't have to wait long. More

Service staff needed to explain about upcoming charges. For instance, how much will be charged for maintenance, estimate charges before something else. For instance, how much will be charged for maintenance, estimate charges before something else. More

Quick service. Even if there was a long line. But my car was serviced in under 2 hours. Even if there was a long line. But my car was serviced in under 2 hours. More

Very friendly and always helpful. They make sure you have a pleasant experience and they explain in kid friendly language what the problem is. They make sure you have a pleasant experience and they explain in kid friendly language what the problem is. More

Great job, they give a lot attention in my car. I am very glad with the service. I am very glad with the service. More

Excellent work no wait for me I come for an a oil change I go with Arturo really good worker I go with Arturo really good worker More

"Wow! I can't praise KIA Service of DTLA enough! I had an urgent situation and called them last minute - not only were they incredibly accommodating, but t I can't praise KIA Service of DTLA enough! I had an urgent situation and called them last minute - not only were they incredibly accommodating, but they managed to get me checked in within 10 minutes of my arrival. Despite my hectic schedule, they went above and beyond by safely holding my car until I could make it back later. The staff were an absolute delight to interact with - friendly, polite, and genuinely attentive to my needs. Even with the hustle and bustle of a busy service center, their operation ran seamlessly, like a well-oiled machine. KIA Service of DTLA truly sets the standard for exceptional service. I can't thank them enough for their professionalism and dedication to customer satisfaction. Highly recommended!" More

It was fast and efficient. Service was great and my advisor was incredible. Thank you. Service was great and my advisor was incredible. Thank you. More

The team received me with a smile and great customer service. Arturo was detailed and professional, I appreciate the attention to detail and follow up. Thank you! service. Arturo was detailed and professional, I appreciate the attention to detail and follow up. Thank you! More