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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,451 Reviews

1,451 Reviews of Kia Downtown LA - Service Center

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October 23, 2024

The service was good. I would have liked to get a good estimate for how long it would have taken for service, if it is possible, so that I could come back close to the tim More

by edwardyi
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morataya
October 22, 2024

I went to pick up my car and had to wait twenty minutes to receive it. I declined ac cabin filter replacement and they left the old filter on my car seat. I opened the glove box and everything fell on t More

by mfinegold1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey
October 20, 2024

One thing that I like that they say that they will call you and they definitely call you on time and let you know any updates to your car More

by JIMMYRAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
October 19, 2024

I’ll be there a few times and every time I’ve been there is super good. Good experience good customer service. I really Recommended and my advisor Michaela Nicholas was excellent gracias!!!!!! More

by RICKAMAYA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Nicholas
October 19, 2024

Fast service and friendly staff I will be back again thank you team for treating me and my car right More

by laquoiabutler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Customer service is horrible. I had to ask about the details of my vehicle and the service that was done. The service rider was rude and seemed bothered by everything I was asking More

by yvkyle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
October 18, 2024

The service was great. Easy and fast. I'm glad they have a shuttle service now. More

by LUZVEGA1427
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Espinosa
October 18, 2024

Elizabeth was really nice and super helpful great customer service. She answered any questions I had and was very thorough. More

by clarissa0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
October 18, 2024

Effecient, friendly, busy, organized, prepared, kind, far, small, bustling, systematic, fast, adequate, good, inconvenient, fine More

by jessicasmiedt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahtziri
October 17, 2024

Wonderfull service. They were able to help me in all my needs. Looking forward to my next scheduled appointment. More

by rodrigo.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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