Kia Downtown LA - Service Center

Arturo was very helpful and made sure I got my car right away once it was done. I love his customer service. :) away once it was done. I love his customer service. :) More

I went in with an appointment, but service was still very efficient. Arturo made sure he informed me on services my car was due for. He also made sure I understood what each service was for. He was super hel efficient. Arturo made sure he informed me on services my car was due for. He also made sure I understood what each service was for. He was super helpful. More

It’s okay dealership to get your services done at. I will visit again thanks I will visit again thanks More

The waiting time was long to get started. although I had appointment Take people in faster. although I had appointment Take people in faster. More

Everybody was very helpful and Ramin the Sales Manager was really helping me to make the deal as easy and smooth as possible ...I had a very nice experience! was really helping me to make the deal as easy and smooth as possible ...I had a very nice experience! More

Horrible service and response time my wait times were hours long and then I found out after the fact. I needed more work hours long and then I found out after the fact. I needed more work More

I found mold in the driver side back passenger floor. I’ve contacted a Kia rep via text and haven’t gotten a Text back I’ve contacted a Kia rep via text and haven’t gotten a Text back More

Ali was great! I didn’t have an appointment and the turn around time was still fast. He even took the time to show me the issue and I appreciate that. Thanks! I didn’t have an appointment and the turn around time was still fast. He even took the time to show me the issue and I appreciate that. Thanks! More

I received zero communication about my car, which ended up being there for two weeks after I was initially told three business days. My rep continually said he’d follow up with me but never did. No calls o up being there for two weeks after I was initially told three business days. My rep continually said he’d follow up with me but never did. No calls or status updates until I physically came in to get some answers, after the two week mark. More

Arturo explains things very well and in detail. He’s very helpful and makes you feel comfortable. He’s very helpful and makes you feel comfortable. More