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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,451 Reviews
Call Service Center (888) 939-3589

1,451 Reviews of Kia Downtown LA - Service Center

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January 26, 2024

It was my first time servicing my vehicle at Kia downtown. Arturo was a great help and super attentive and helpful! I highly recommend a visit for your Kia. More

by LIORMYARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
Report | Print
January 25, 2024

service was done in a timely manner, Arturo was very helpful and friendly, thank you More

by BAPATTE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
Report | Print
January 25, 2024

I appreciate the manager sending out a coupon for a oil change which was much needed More

by LISAJOHNNYNISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
January 25, 2024

Siemppre me atienden bien con resultados buenos y exactos,dan cosejos de como darle un buen mantenimiento al carro. More

by TEJASARCADIOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I yuli
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January 25, 2024

Service advisor did a great job in notifying the work status and it was completed at a promised time. Overall, excellent customer service! More

by grandejuve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Levy
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January 24, 2024

Muy amable siempre me Ayuda en lo que necesito. Siempre resuelve mis dudas y me ayuda con lo que necesito. More

by ALEX.MEJIA4431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
July Romero
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January 24, 2024

Vehicle was returned, stating issues were fixed and job completed. However upon driving the vehicle later, the issues still persists and it appears as nothing was fixed. Service center is disappointing i More

by stag38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Espinoza
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Jan 25, 2024 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. We’re confident that the new upcoming facility will be a significant improvement. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

January 24, 2024

Service was fast. the waiting area was very clean and my service provider was very helpful More

by B. MCKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilo Quinonez
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January 23, 2024

I had a good experience at the dealership! They were responsive and courteous and followed through in the time frame they committed to . More

by Jeff Pomerantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
January 22, 2024

Desiree took excellent care of me once again. I was greeted with a smile and comforting sense of security. I inquired about a few issues and Desiree was knowledgeable and well versed in the ongoi More

by NWABUDIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree (Service Dept.)
Report | Print
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