Kia Downtown LA - Service Center

Marcela communicated the process exceedingly well. She is friendly and I felt like she genuinely cared about me as a customer. Even when I declined service recommendations, she encouraged me to get th She is friendly and I felt like she genuinely cared about me as a customer. Even when I declined service recommendations, she encouraged me to get the work done for my safety and wellbeing. More

The service department was excellent! ! Michaela Nicolas kept me informed of everything. Phone, email, etc ! Michaela Nicolas kept me informed of everything. Phone, email, etc More

i always love coming to kia of downtown los angeles to get an oil change and service on my vehicle. get an oil change and service on my vehicle. More

The Service advisor was fast, efficient and very friendly. For a last minute flat tire near closing time, he understood my predicament and got me back on the road without any delay. I truly apprecia friendly. For a last minute flat tire near closing time, he understood my predicament and got me back on the road without any delay. I truly appreciate his efforts and for staying a bit past closing time. Thank you! More

The customer service was Awesome! I really appreciate that as I work in customer service!!!! I really appreciate that as I work in customer service!!!! More

The customer service was very professional, service was done quickly, and lobby was kept clean. done quickly, and lobby was kept clean. More

Great customer service the advisor was very helpful to get a service done it didn’t take long i will definitely be back. get a service done it didn’t take long i will definitely be back. More

I can say it's better than 5 years ago, pretty fast service unlike before service unlike before More

Very good service. They work really fast to check my car.Thank You so much. They work really fast to check my car.Thank You so much. More

Great experience and smooth quick process I loved ever moment this was just the car I wanted moment this was just the car I wanted More