Kia Downtown LA - Service Center

It was a great experience and Preston was really helpful and the service was great and the service was great More

Service is they do their best to get your car ready as soon as possible I totally recommend this place. soon as possible I totally recommend this place. More

The customer services personnel was very helpful and quick to help out and the work was completed in great time quick to help out and the work was completed in great time More

This dealership offered me great service and was very helpful with what I needed. The service was quick and I have no complaints. helpful with what I needed. The service was quick and I have no complaints. More

Julie was terrific, explained everything and even had a video from the technician. Problem resolved and out the door in record time. Great experience. video from the technician. Problem resolved and out the door in record time. Great experience. More

He was so kind and I was so touched when I received a message saying that the car was repaired in Korean even though I don't speak English well. message saying that the car was repaired in Korean even though I don't speak English well. More

Julie was really excellent with customer service and keeping me updated with my vehicle at all times. keeping me updated with my vehicle at all times. More

Arturo was amazing and super helpful. He was knowledgeable and efficient when i was short on time. Kia of Downtown does need to implement a new pick-up/drop-off service for recalled vehic He was knowledgeable and efficient when i was short on time. Kia of Downtown does need to implement a new pick-up/drop-off service for recalled vehicles. More

Thank you Kia Downtown}! ! Got everything done a lot faster than I thought. Emilio was a great help and kept in touch with me throughout the process ! Got everything done a lot faster than I thought. Emilio was a great help and kept in touch with me throughout the process More

I had the pleasure of being assisted by Arturo Rios, my service advisor, and I must say, he truly turned my initial dreadful experience around. Arturo's attention to detail, excellent communication skills, service advisor, and I must say, he truly turned my initial dreadful experience around. Arturo's attention to detail, excellent communication skills, and dedication to ensuring my satisfaction made my entire experience incredibly enjoyable. More