Kia Of Chattanooga - Service Center

Great Experience It was a wonderful service. I made 2 feel as if I was at home. The other employees were as friendly as the ones I was working with. It was a wonderful service. I made 2 feel as if I was at home. The other employees were as friendly as the ones I was working with. More

Courteous and quick service. The service department does a good and thorough job. They let you know what needs attention. It is hard to get an appointment on Saturdays which is t The service department does a good and thorough job. They let you know what needs attention. It is hard to get an appointment on Saturdays which is the only day I can go due to work. You also can't schedule a Saturday appointment online which is a little inconvenient. More

1st oil change, new Kia Sportage Making appointments was easy, waiting room had anything you needed while you waited. It took less time than they said it would be. Answered questions Making appointments was easy, waiting room had anything you needed while you waited. It took less time than they said it would be. Answered questions I had for my next service. Very pleased with the experience. More

Very friendly I really like coming to kiavof Chattanooga because I know my car will be worked on professionally and with care. I always have a good experience I really like coming to kiavof Chattanooga because I know my car will be worked on professionally and with care. I always have a good experience More

I knew my car was in good hands! The service people in service made me feel like I was a welcome guest and not a bother. I was offered shuttle service if desired. I chose to wait in The service people in service made me feel like I was a welcome guest and not a bother. I was offered shuttle service if desired. I chose to wait in the comfortable waiting room. I was kept updated on the status of my car. My car was even washed. More

Not satisfied with what I was told. Did not reset counter my next oil change, no new sticker, and was I was misdiagnosed for a service that I didn't even need. Did not reset counter my next oil change, no new sticker, and was I was misdiagnosed for a service that I didn't even need. More

the people we're very friendly the work on my car was done well and at a short time, every one was friendly. Nikki was a fresh and nice employee she made very comfortable . the work on my car was done well and at a short time, every one was friendly. Nikki was a fresh and nice employee she made very comfortable . More

Great service! Fixed in the first visit. Brought my 2018 Sorento in for a steering issue while driving. They test drove it until they duplicated it and had the parts in stock and repaired it. Brought my 2018 Sorento in for a steering issue while driving. They test drove it until they duplicated it and had the parts in stock and repaired it. More

wait time Every time I get an oil change there. I always wait 2 HRs or longer. Oil Change and tire rotation. That is rediculous. If I had known how long i Every time I get an oil change there. I always wait 2 HRs or longer. Oil Change and tire rotation. That is rediculous. If I had known how long it was going to take. I would have never purchase the offer I was presented at the time for oil changes at the closing procedure or buying the vehicle. More

Kia Sorento service Great location and awesome customer service. The service department is second to none. They are very friendly and informative about everything. Thank Great location and awesome customer service. The service department is second to none. They are very friendly and informative about everything. Thank you very much. More