Kia Of Chattanooga - Service Center

Oil Change Very riendly staff. As soon as I pulled up, with out an appointment, there was a team member ready to ask what i needed serviced. They had some people Very riendly staff. As soon as I pulled up, with out an appointment, there was a team member ready to ask what i needed serviced. They had some people cancel appointments that day and had my oil changed in an hour. More

All cars break Should your car buying experience visit start in the service dept, yes. Today dealer all want to maximize profits, but wouldn't smaller margins with Should your car buying experience visit start in the service dept, yes. Today dealer all want to maximize profits, but wouldn't smaller margins with more return visit be a better business plan. Let's just say Kia of Chattanooga has a good team of service writers and the manager. Matt, Robert, and Charlie currently anchor the dept. I will say I'm still upset that Brian is gone, seriously the greatest guy ever. These people are your friends, not just the guy doing a job. It hard not to make my next car not a Kia because of these guys. Cheers my friends More

Friendly service in a timely manner. I was taken at scheduled appointment time. Waiting area was comfortable with snacks, coffee and water. A TV room was available. Results of service wer I was taken at scheduled appointment time. Waiting area was comfortable with snacks, coffee and water. A TV room was available. Results of service were explained. More

A 6-month check-up for my 2018 Forte Easy. Quick. Helpful. Need more cookies in the super comfortable waiting area! Everyone really knew what they were doing!!! Simply a pleasant experien Easy. Quick. Helpful. Need more cookies in the super comfortable waiting area! Everyone really knew what they were doing!!! Simply a pleasant experience. Not one person could have been more helpful or friendly! More

great This was a recall problem, also learned of another recall problem and I was treated with great respect and friendly service. Free inspection was also This was a recall problem, also learned of another recall problem and I was treated with great respect and friendly service. Free inspection was also given. Been there before and the service is wonderful More

Faster then expected, great service! Very professional, multiple employees help me to figure out what I needed to do. I've already schedule my brake service and look forward to them doing Very professional, multiple employees help me to figure out what I needed to do. I've already schedule my brake service and look forward to them doing that. More

Oil change & evaluation of noise Consistent fantastic customer service. Everyone is always professional and helpful. Average cost of maintenance and repair is lower than anywhere else Consistent fantastic customer service. Everyone is always professional and helpful. Average cost of maintenance and repair is lower than anywhere else. Always great dealer experience. More

Very friendly. I called on the spur of the moment for a new battery with no appointment. They accommodated me and were quick to put in a new battery and I was on my I called on the spur of the moment for a new battery with no appointment. They accommodated me and were quick to put in a new battery and I was on my way. Very friendly employees from the service tech to the cashier. More

Wonderful Service I received a letter stating that an update was needed on the computer module. I made an appointment with ease and upon my arrival everything was great I received a letter stating that an update was needed on the computer module. I made an appointment with ease and upon my arrival everything was great. There were a couple of additional updates called for. The group took care of everything in a timely manner. Charlie was very nice and kept me informed. I'm very pleased with my experience at KIA of Chattanooga. More

Friendly and fair Charlie took care of us through the process of getting my wife’s sorrento fixed. Kia was awesome and gave us a new engine when they couldn’t find the Charlie took care of us through the process of getting my wife’s sorrento fixed. Kia was awesome and gave us a new engine when they couldn’t find the root cause. More