Kia Of Chattanooga - Service Center

Kia of Chattanooga did an amazing job with taking care of me and my car I'll be back in the future for all my cars needs thanks to Kia of Chattanooga. me and my car I'll be back in the future for all my cars needs thanks to Kia of Chattanooga. More

Nikki was my primary contact in getting an initial service completed. She was incredibly helpful from start to finish. The Kia Service Center was timely and efficient. service completed. She was incredibly helpful from start to finish. The Kia Service Center was timely and efficient. More

This place and the employees are wonderful. They always greet you with a smile and help you with anything that you need. The best customer service by far greet you with a smile and help you with anything that you need. The best customer service by far More

I had awful service. They did not check my tire pressure gauge and it was 2x what it should have been. Also, my oil change took over 2 hours which made my sister late for work. gauge and it was 2x what it should have been. Also, my oil change took over 2 hours which made my sister late for work. More

I love my Kia but I will never by another because of the service department. I had a 2:00 appointment for a recall and at 2:40 my car had not been moved from the service drive in areas. When I asked about i service department. I had a 2:00 appointment for a recall and at 2:40 my car had not been moved from the service drive in areas. When I asked about it Charlie told me that my appointment was a drop off time and basically they would get to it when they did. When I got there he had said it would be about an hour. When I asked again about that statement he blew me off and kept looking at papers. I told him I always felt like I was treated as an inconvenience rather than a customer when I came in. More

no parts in stock I made an appointment 3 weeks in advance for repair of a recall sent by KIA. After an 1-1/4 hr. appointment, I was advised that the part needed to be I made an appointment 3 weeks in advance for repair of a recall sent by KIA. After an 1-1/4 hr. appointment, I was advised that the part needed to be replaced. However, you did not have the part in stock, and would have to order it. Now I have to come back for another appointment when the part comes in. Probably another 1-2 hour waiting for the repair. More

Greg Honored the old price of a service that I was unaware that the prices had changed. Very nice at The time of my last service unaware that the prices had changed. Very nice at The time of my last service More

Greg Lee and his Team did a great job And had Great customer service and empathy. I appreciate them a lot. I credit Greg for his care customer service and empathy. I appreciate them a lot. I credit Greg for his care More

Nikki was very helpful throughout the whole process of getting both cars serviced. By far she is the one to see in the service dept. getting both cars serviced. By far she is the one to see in the service dept. More

Kia is great about doing service your car,they always friendly..I always have a nice place to sit plus there is always snacks to eat while waiting on your car friendly..I always have a nice place to sit plus there is always snacks to eat while waiting on your car More