Kia Of Chattanooga - Service Center

Manager was wonderful! There was a small complaint on a coupon they wouldn’t let me use but the manager cleared it up. I was able to use it. Thank you! coupon they wouldn’t let me use but the manager cleared it up. I was able to use it. Thank you! More

Bought a vehicle from there and having issues with electrical in seats to where we can not drive the vehicle. We were told face to face that “ANYTHING” goes wrong with in the extended warranty would b electrical in seats to where we can not drive the vehicle. We were told face to face that “ANYTHING” goes wrong with in the extended warranty would be done for free. And we asked multiple times about that before we signed the papers to make sure that all of that was understood correctly. and now they are going back on there word. That we have to pay a deductible. That was not ever discussed one time on terms and conditions. We will not recommend Kia to anyone ever again. And our vehicle is still not fixed at that, we are still waiting on it. From the dealer. More

Always great service from the guys at Kia Chattanooga. I couldn't be more happy. Highly recommended for any work required on your Kia. Trustworthy dealership. couldn't be more happy. Highly recommended for any work required on your Kia. Trustworthy dealership. More

Well I brought my car in for an oil change left with my steering wheel making all kinds of crazy sound when I get up to a certain speed my car start shaking and sounds crazy steering wheel making all kinds of crazy sound when I get up to a certain speed my car start shaking and sounds crazy More

Very professional group of people. This was my second oil change since my purchase and I have always been kept well informed while I wait. change since my purchase and I have always been kept well informed while I wait. More

My service representative was great. The tire deal that I came in for was no longer available. That is my only gripe. Otherwise the visit was quick and easy. came in for was no longer available. That is my only gripe. Otherwise the visit was quick and easy. More

They were slow to answer. I also feel that they took my tire and replaced it with a damaged one in hope I would buy a new one from them for 600 when i could get one for 200. tire and replaced it with a damaged one in hope I would buy a new one from them for 600 when i could get one for 200. More

I dropped my car off the day prior to have oil change and my interior lights checked out. About 4 hours the next day I call to see what's up ava they haven't done anything to it. They said they called but I my interior lights checked out. About 4 hours the next day I call to see what's up ava they haven't done anything to it. They said they called but I was home all day and there was no call. I was told my apt was July 6th, not June 8th. Why would I have scheduled an oil change for 6 weeks in advance? Exactly! I wouldn't have. They then proceed to tell me my maintenance plan expired at 60000 (I had 60900 on my car) I was under the impression my maintenance plan was for as long as I had my car but I guess I could have misinterpreted when I signed. Anyways, there was no mention of this at the previous oil change and they could have done a courtesy and let me know then. I told them to forget it and that was pretty shady. On top the lights which haven't worjed since the last oil change. They told me it would be 99 bucks to check it and then if it warranty they would credit it or whatever. At that time they told me to change the lights to make sure it wasn't a bulb. The lights come on and then go off and flicker. They stay on sometimes and work. They told me the bulbs were bad. Umm, they start on and work sometimes. That's a weird magical light bulb. They didn't have that part to fix either. I'll have someone else check it. On top of that my battery went out in 2. 5 years. Put better batteries in. That's not on them, that's on Kia. I've purchased 2 kias from this dealership and really had no complaints up until these last 2 appointments. Very unprofessional and disappointing. I won't be back to this dealership again. They've lost a repeat customer. More

Took a little too long. Went outside of dealership and my car was setting there. I figured the service was complete so I went and ask. I was told the paperwork was being completed. Waited on that unti my car was setting there. I figured the service was complete so I went and ask. I was told the paperwork was being completed. Waited on that until my husband walked into the service dept and ask again. It seems everyone was returning to work the next day but that did not help us. More

Had to take my car in for an issue and everyone at KIA of Chattanooga was very kind and did everything possible to help me with my problem! Great service and communication Chattanooga was very kind and did everything possible to help me with my problem! Great service and communication More