Kia Of Chattanooga - Service Center

i was told I needed three belts (which I had replaced last year from Kia) a pully and tensioner. I went to a different shop that was over $300 cheaper was told that there was nothing wrong with any of th last year from Kia) a pully and tensioner. I went to a different shop that was over $300 cheaper was told that there was nothing wrong with any of the above mentioned and was going to get charged for nothing. More

My service was great! Jacob was very knowledgeable and concerned about making sure Kia satisfied me. Jacob gave me a phone call to let me what was wrong. Jacob was excellent all around concerned about making sure Kia satisfied me. Jacob gave me a phone call to let me what was wrong. Jacob was excellent all around More

This was a much better buying experience than the first time. Wish I had gotten a better deal on trade-in. Will definitely be back. time. Wish I had gotten a better deal on trade-in. Will definitely be back. More

Great service, always happy to take my car to be serviced there. Always prompt and the waiting room is very comfortable too. I like the shuttle service. there. Always prompt and the waiting room is very comfortable too. I like the shuttle service. More

Servicing was completed on my son’s car this past Thursday. This is our 3rd Kia purchased from this dealership. We’ve had all our scheduled servicing completed here and have never experienced any i Thursday. This is our 3rd Kia purchased from this dealership. We’ve had all our scheduled servicing completed here and have never experienced any issues. More

i was treated like a queen! i took my car in for a free oil change and had the tires rotated and it was completed in no time! oil change and had the tires rotated and it was completed in no time! More

Charlie tried to charge me for two diagnostics as well as he told me the engine light was on because the turbo was bad and it wold be 3200 hundred dollars to do a 4 hour job to replace a 1000 dollar part. I he told me the engine light was on because the turbo was bad and it wold be 3200 hundred dollars to do a 4 hour job to replace a 1000 dollar part. I took it to auto zone and they ran a dionostic , in less than 5 minutes, and nothing came up about the turbo. I will never bring any car that I own to your service department or recommend any of my family or friends to bring their car to your service department. More

Very fast and courteous service. I was expecting at least a month or so time of wait but my appointment was made in a matter of days. The work was finished within hours. They were friendly and very kind. a month or so time of wait but my appointment was made in a matter of days. The work was finished within hours. They were friendly and very kind. More

Very helpful, my car had a flat and need new tires anyway and Charlie helped me get it in same day with a good tire sale and was done by the end of the day. and Charlie helped me get it in same day with a good tire sale and was done by the end of the day. More

Service Dept. disappoints I made an appointment (9 a.m.) to bring my car in thinking that it would not take long to do a routine recall procedure. I was initially told that I I made an appointment (9 a.m.) to bring my car in thinking that it would not take long to do a routine recall procedure. I was initially told that I would be called by 4 p.m. and told if they needed to keep the car overnight. This was not what I expected. As it turned out I was called before noontime and told the car was ready. I had already started making other plans in case I had to leave my car overnight. I think the Service Dept. should have known at the outset how long it would take. And they should have been ready to take the car at 9 a.m. That's when my appointment was. Also, I wanted the Service Dept. to take a look at my passenger side window which would not go up or down. I was told it would cost me approximately $100 to get a diagnosis. (They did add that this would go towards the repair cost, but how do I know that the repair cost will be more than $100?) I think, considering I bought the car from your dealership, that you should be willing to look at a malfunction and give me an estimate for free. More