Kia Of Chattanooga - Service Center

Fairly quick service call. Coupon makes if very affordable to have vehicle serviced at the dealership. Only complaint no coffee available but very understandable due to the alleged pandemic. affordable to have vehicle serviced at the dealership. Only complaint no coffee available but very understandable due to the alleged pandemic. More

Professional, timely, willingness to accommodate clients, superb service. Will recommend Kia Of Chattanooga hands down. Thanks for all the hard work you do for us. superb service. Will recommend Kia Of Chattanooga hands down. Thanks for all the hard work you do for us. More

Everyone was very friendly and the recall repair was done quickly. I greatly appreciate the kind staff and service that was provided to me! Y’all are the best! Thank you! quickly. I greatly appreciate the kind staff and service that was provided to me! Y’all are the best! Thank you! More

The best product, Kia of Chattanooga is the BEST dealership, The Best Service Department, The BEST Parts Department, The BEST Sales Department. Supported by the best staff. dealership, The Best Service Department, The BEST Parts Department, The BEST Sales Department. Supported by the best staff. More

Absolutely the BEST product, the BEST Dealership, the BRST Sales Department, the BEST Service Department, The BEST Parts Department! Back office and support people are their to make sure all of the abov BRST Sales Department, the BEST Service Department, The BEST Parts Department! Back office and support people are their to make sure all of the above operate expertly. Which they do. Why would one Choi’s any other place. More

Only negative is they knew I was coming for door latch broke and didn’t have the parts and I have to re schedule my appointment but they did fix a recall broke and didn’t have the parts and I have to re schedule my appointment but they did fix a recall More

I am very satisfied with the service department at Kia they are curtious and friendly staff they keep you informed as they do the work i would recommend them to my friends! they are curtious and friendly staff they keep you informed as they do the work i would recommend them to my friends! More

5000 MILE MAINTENANCE + COUPON ISSUE I went in for my 5000 mile Maintenance on my 2019 KIA Soul in March 2020. Everything went well including friendly hellos by a few KIA staff -- except I went in for my 5000 mile Maintenance on my 2019 KIA Soul in March 2020. Everything went well including friendly hellos by a few KIA staff -- except that the service man (I know his name but I am not including it) would not allow me to use the extra coupons that had been sent to me by KIA - including an awesome birthday coupon for $20 off. I am writing this review in April because I wanted to cool off and follow up via email with Director of Parts and Service Matt Bettis whom I have dealt with for many years since I previously owned a 2007 KIA Rondo through this dealership. I can now say that I am once again a satisfied KIA customer because Matt offered me a few choices to make up for my dissatisfaction at my visit last month. I am on a limited income, so I cannot express my gratitude for this helpfulness! More

You had my car one week shy of three months and wanted $25 to remove the dead battery that turned out to be the wrong battery and didn’t even apologize for wasting my evening when I came and took it out $25 to remove the dead battery that turned out to be the wrong battery and didn’t even apologize for wasting my evening when I came and took it out myself. The good news was Greg didn’t charge me for putting my battery back in my car (. Along with plenty of other things I’m not happy about ) I checked my car when I got home and found fresh oil what turned out to be my oil plug to be hand tight. I feel I shouldn’t have to go behind a professional and do his job so my car doesn’t leak out the oil and possibly damage my car engine I will just stop here I think you should get the point. More

Didn't bother to tell me when service dept closed at 6 when the website says 7. Didn't bother to call to see if I was coming to pickup my vehicle. Didn't bother to give me an estimate or alert me to charg when the website says 7. Didn't bother to call to see if I was coming to pickup my vehicle. Didn't bother to give me an estimate or alert me to charges until I picked up my vehicle. Arrived at 6:02 and watched the service worker leave, was then unable to get my keys and had to return the next day. Overall disappointed and won't be returning. More