Kia Of Chattanooga - Service Center

Excellent Customer Service Kia of Chattanooga always delivers a quality customer service experience. A nice, friendly staff, along with a comfortable waiting area that makes yo Kia of Chattanooga always delivers a quality customer service experience. A nice, friendly staff, along with a comfortable waiting area that makes you feel welcome from the beginning. You are treated as part of the Kia Family there. They even have snacks, fresh baked cookies and coffee ready for you. So go ahead, relax, sit back, enjoy a cookie and let them do their work. They are the professionals and know their business. More

Treated Great I had a bad experience with kia of Cleveland while buying a car, so i didnt want to associate with that business any longer. I called Kia of chattanoo I had a bad experience with kia of Cleveland while buying a car, so i didnt want to associate with that business any longer. I called Kia of chattanooga and asked if they could start doing the necessary work on my car and they took me in and treated me wonderfully. More

Great Service Very professional and speedy service during my oil change. I was offered a complimentary car wash as well. I would recommend this dealership for your Very professional and speedy service during my oil change. I was offered a complimentary car wash as well. I would recommend this dealership for your service needs. More

Excellent They are on top of everything and they go over things that need to be done. Also they let you know what that have done to your car and they are very They are on top of everything and they go over things that need to be done. Also they let you know what that have done to your car and they are very friendly. More

Gave up on fixing 2016 KIA SOUL Took my Kia Soul Plus to Chattanooga Service 3 times for same problem, paying about $550 in total. Car intermitently would not start. The last time I Took my Kia Soul Plus to Chattanooga Service 3 times for same problem, paying about $550 in total. Car intermitently would not start. The last time I was told they could not figure out problem and have no idea what to do. They deserted me. I will never buy another car from them. I bought this one at Chattanooga KIA, a 2016. It is now worthless even though I bought lifetime warranty, and I still owe $11,000. I need a dependable car and they are too ignorant to fix it. Not sure whether to write KIA headquarters and report this disservice, do a lot of ratings on line so other KIA owners won't be left without a car at all like I am. Only 3 years old with full warranty. Won't start every time, and they don"t have knowledge to fix it not starting every time. !Heartbreaking!!! More

Frustrating Took nine calls, six messages over a five-day span to be able to talk to service. Then would have had to wait nine more days to get in. That was aft Took nine calls, six messages over a five-day span to be able to talk to service. Then would have had to wait nine more days to get in. That was after waiting for seven days prior. Found another more reliable Kia service center elsewhere. Had been a fan and recommended several other people to purchase cars there in the past. Over 12 attempts to have the system get my and my wife’s telephone numbers correct...never happened. More

It was very good They were fast on my Car when they said it would be ready in about 2 weeks which took just two Days. They were nice and lenient They were fast on my Car when they said it would be ready in about 2 weeks which took just two Days. They were nice and lenient More

Service I have always been pleased with the service I have received at Chattanooga KIA. They are very courteous and let me know what is being done to my vehic I have always been pleased with the service I have received at Chattanooga KIA. They are very courteous and let me know what is being done to my vehicle. More

1sr oil change They were great. Very courteous. Changed the oil, checked all other fluids, even ran through car wash! Talked to the young lady writing up the service They were great. Very courteous. Changed the oil, checked all other fluids, even ran through car wash! Talked to the young lady writing up the service ticket. Very courtious as were the gentlemen that were in back and in the showroom. Offered me water, coffee, snacks, very unexpected. More

Great service Nice service advisors and quality work done in a timely manner. Good showroom and waiting room. Was treated as if I was at my own home. Nice service advisors and quality work done in a timely manner. Good showroom and waiting room. Was treated as if I was at my own home. More