Kia Of Chattanooga - Service Center

Excellent Easy in ... easy out. Excellent care from rep. I always go to Kia when I need something checked out and the service dept is great. Easy in ... easy out. Excellent care from rep. I always go to Kia when I need something checked out and the service dept is great. More

service I experienced service that was rushed, not thoroughly looked into. Car tech says he drove car and didn't feel shaking and vibration. I told when I fee I experienced service that was rushed, not thoroughly looked into. Car tech says he drove car and didn't feel shaking and vibration. I told when I feel it again bring back car. Well it hadn't stopped. More

Oil change and rotate tires. The service attendant was very organized and had my car serviced and out at the time she promised. Coupon was honored also. Since I'm a Senior and liv The service attendant was very organized and had my car serviced and out at the time she promised. Coupon was honored also. Since I'm a Senior and live on a fixed income, the coupon meant a lot to me. I'll keep coming back More

Oil change took too long My oil change was expected to take 60 minutes (too long in my opinion ) for a scheduled appointment. It took a total of 90 minutes. The explanation My oil change was expected to take 60 minutes (too long in my opinion ) for a scheduled appointment. It took a total of 90 minutes. The explanation I was given was the car was washed after the oil change. Plus I had to ask where my car was, instead of a staff member letting me know it would take longer than planned. If I had been informed ahead of time I would have declined the car wash. Instead, I showed up to work later than I expected. 60+ minutes for a standard (and scheduled) service makes me more inclined to use a quick change service closer to home/work. More

Great Service! Took my new Kia Soul to the Kia of Chattanooga dealership for oil change and tire rotation. They were very efficient and offered great customer servic Took my new Kia Soul to the Kia of Chattanooga dealership for oil change and tire rotation. They were very efficient and offered great customer service! More

Horrible Went in for a oil change and warranty issue plus a recall. It took 6 weeks to get my car back. They ordered wrong color seat. Gave us a Nissan Altima Went in for a oil change and warranty issue plus a recall. It took 6 weeks to get my car back. They ordered wrong color seat. Gave us a Nissan Altima for rental when explained my wife is handicapped and this wouldn't be ok. Was informed we could get an upgrade through Enterprise but when we contacted them it was not approved in system. I asked for a discount on oil change for this extreme hassle and was told no. I really wish we had not gotten a kia now. More

Defective parts Had the turbo replaced. Did not fix the problem and while they were trying to find the problem it blew up the motor. They found out that they turbo wa Had the turbo replaced. Did not fix the problem and while they were trying to find the problem it blew up the motor. They found out that they turbo was defective and Kia replaced the the motor it took them about a month to get the car back to us but they did put us in a rental car. So far everything is good after all the repairs.. only thing I wish they had done was stayed in more contact with us about what was going on. After a month I called to find out where we were at on getting our car back More

Jacob was amazing! Quality customer service and communication from the word GO! He kept me in the loop and informed on the service of my vehicle and identified a problem Quality customer service and communication from the word GO! He kept me in the loop and informed on the service of my vehicle and identified a problem that was becoming a huge concern and is now a problem of the past! More

Great service Service dept very friendly and got my car serviced in a reasonable time. Staff is always friendly and helpful in explaining what was done. Would reco Service dept very friendly and got my car serviced in a reasonable time. Staff is always friendly and helpful in explaining what was done. Would recommend KIA to anyone. More

A recall on my car Everything was excellent doing my visit at Kia. And i would recommend my family and friends to come and visit the service and showroom. Thanks Kia for Everything was excellent doing my visit at Kia. And i would recommend my family and friends to come and visit the service and showroom. Thanks Kia for keeping my Car on point More