Kia Of Chattanooga - Service Center

I can always count on the team at Kia to help solve any car issue I may have. My service was timely and cost efficient! car issue I may have. My service was timely and cost efficient! More

Always friendly customer service and do a very good job. Keep you informed on what is being done to your car and what needs done. Keep you informed on what is being done to your car and what needs done. More

They had my oil changed in the amount of time that was told to me. He was polite and nice with our encounter. It was over all a good experience told to me. He was polite and nice with our encounter. It was over all a good experience More

GREAT CUSTOMER SERVICE and fast. Nikki was very friendly and helpful with all the information and questions I had and I will be back soon. and helpful with all the information and questions I had and I will be back soon. More

This place is awesome. Quick service time . Excellent communication as far as what needed repaired or service that would need to be done soon . Excellent communication as far as what needed repaired or service that would need to be done soon . Excellent More

Darian did a great job detailing my vehicle. She’s awesome! I’ve always had great experiences at Kia from oil changes to recall work. awesome! I’ve always had great experiences at Kia from oil changes to recall work. More

Very pleased with all aspects of my service experience. My service advisor, Charlie Puckett was very helpful and courteous. My car was serviced and returned to me ahead of predicted time. My service with My service advisor, Charlie Puckett was very helpful and courteous. My car was serviced and returned to me ahead of predicted time. My service with Kia of Chattanooga has always been first class. More

Every time I come here I dread it. Come in for a recommended service, to them wanting to add an additional 100.00 to the bill. Just to diagnose an issue is 100.00. That’s not including if they find recommended service, to them wanting to add an additional 100.00 to the bill. Just to diagnose an issue is 100.00. That’s not including if they find what’s wrong, which they will. You would think the multiple point inspection would cover that especially if you do their recommended services. After being told my vehicle would be done in 10 minutes 4 separate times, on the last go around I was told I had a bad cv and that if it’s completely bad then they wouldn’t allow me to leave because it would be dangerous. Awesome, very understandable. But then it changed to oh they said it was fine to drive on. That’s a very odd spectrum to go though from a bad part to completely fine. Vehicle shouldn’t be quick of course but it should be consistent. I’ve never had consistency with Chattanooga or Cleveland. If it weren’t for having a vehicle lifetime warranty due to a faulty engine we would gladly take our business to Volkswagen. More

Devin was very respectful and honest I love the customer service that kia of Chattanooga provides and the knowledge they share they where very quick and my car was done in a very timely manner service that kia of Chattanooga provides and the knowledge they share they where very quick and my car was done in a very timely manner More

Quick turn around! Dropped my car for an oil change & tire rotation. My car war ready in under an hour even though we were told it would be over two hours. tire rotation. My car war ready in under an hour even though we were told it would be over two hours. More