Kia Of Chattanooga - Service Center

Everything went smoothly. Everyone was very nice, even let me know there was a shuttle if I didn't want to stay and wait for my car. I chose not to stay the Gentleman that drov Everyone was very nice, even let me know there was a shuttle if I didn't want to stay and wait for my car. I chose not to stay the Gentleman that drove the van was very nice and offered to pick me up tomorrow if I needed a ride back. More

730 am till 415 pm Iam very Iam very unhappy with the service I received as I was second car in line plus I had them check my keyless entry which was working till we had a new on Iam very unhappy with the service I received as I was second car in line plus I had them check my keyless entry which was working till we had a new one for my wife I think they changed her code so mine wouldn’t work also I think the radiator was damaged on the last visit to fix air conditioner will not be back or recommend More

Great customer service The team handled my needs in a timely and very professional manner! They are very customer service oriented and so easy to work with and it is all gre The team handled my needs in a timely and very professional manner! They are very customer service oriented and so easy to work with and it is all greatly appreciated. More

Always very impressed I have purchased two cars from Kia of Chattanooga, every step of the way I have been happy. The service department is outstanding!!! I won’t go anywhe I have purchased two cars from Kia of Chattanooga, every step of the way I have been happy. The service department is outstanding!!! I won’t go anywhere else to purchase, or have my car serviced. More

Service Great customer service. Helpful service advisor. Jacob meet and exceeded my needs and understood the problem I was having. Will for sure be coming bac Great customer service. Helpful service advisor. Jacob meet and exceeded my needs and understood the problem I was having. Will for sure be coming back for more service. More

Misdiagnosis, delays, additional rental car expense Our vehicle broke down unexpectedly and we decided the best place to take it was the nearest Kia Service in Chattanooga. Misdiagnosis and replacement Our vehicle broke down unexpectedly and we decided the best place to take it was the nearest Kia Service in Chattanooga. Misdiagnosis and replacement of operable parts led to delays in returning our vehicle and additional rental car expenses. This dealership does not stock replacements parts. Service had to order replacement parts from out of state on two separate occasions leading to additional delays waiting on parts to arrive. Initially, Service ordered replacement part that took four (4) days to arrive only to realize upon arrival it was the incorrect part. Service notified me the correct replacement part was located only 10 minutes from my house. I offered to pick-up, pay for, and deliver the correct replacement part to Kia of Chattanooga the next morning. Service refused to let me pick-up the correct replacement part and deliver to their location. This would have saved us three (3) days rent on the rental car. More

Good service They always greet you right away and the service is usually completed quickly. My experience so far has been better than at many other dealerships I They always greet you right away and the service is usually completed quickly. My experience so far has been better than at many other dealerships I have been to. More

Superior customer service This dealership is number one in customer service. Everyone is sincerely friendly. I enjoy bringing my car in. I like that things are suggested and n This dealership is number one in customer service. Everyone is sincerely friendly. I enjoy bringing my car in. I like that things are suggested and no one is pushy. More

Fast and friendly. The service at kia Chattanooga was great, the people were friendly, offered drinks pastries a shuttle. The service was really fast and the price was c The service at kia Chattanooga was great, the people were friendly, offered drinks pastries a shuttle. The service was really fast and the price was comparable with a quick lube service center. More

Great Service The service Center was great as always. Robert was helpful and professional in resolving the service campaign. The shuttle drivers were fantastic as w The service Center was great as always. Robert was helpful and professional in resolving the service campaign. The shuttle drivers were fantastic as well, and made not having a car more bearable. As far as service goes everything was excellent. They went above and beyond to resolve my car troubles. If only all dealerships had such great service! More