Kia Store Rainbow City - Gadsden

Great customer service Always professional! Great service ! Dropped off my Optima for service and recall check. Work done in a timely professional matter Really like Always professional! Great service ! Dropped off my Optima for service and recall check. Work done in a timely professional matter Really like the staff They treat you like a friend More

Overall Seevice Experience Very friendly and ihelpful. Service department is always very thorough when servicing my car. They make sure it is operating safe and all recalls are Very friendly and ihelpful. Service department is always very thorough when servicing my car. They make sure it is operating safe and all recalls are checked abd repaired. No complaints thus far. More

Great Buying Experience! Last year we purchased a Kia Soul for the new teenage driver in our family. So when it was time to trade in our family vehicle that we'd had for 14 y Last year we purchased a Kia Soul for the new teenage driver in our family. So when it was time to trade in our family vehicle that we'd had for 14 years, we went back to the same sales person. Jessie Ballard and the entire staff are super friendly and willing to go out of their way to help their customers. They made buying our new Sorento a great experience!! More

Fast, on time and friendly! I came to the dealer for service, and my appointment was on time, no long wait involved, and the staff was very courteous, as always. I came to the dealer for service, and my appointment was on time, no long wait involved, and the staff was very courteous, as always. More

Recall repair Service and front people was super nice. I'm happy what I got and I will come back if any service I needed. Thank you! Service and front people was super nice. I'm happy what I got and I will come back if any service I needed. Thank you! More

Awesome and Friendly! I carried my 2015 Kia Soul to have a recall fixed. I truely wish we had purchased our car from those dealership instead of Riverchase Kia. These peopl I carried my 2015 Kia Soul to have a recall fixed. I truely wish we had purchased our car from those dealership instead of Riverchase Kia. These people were super friendly and welcoming. I will be returning to have my tires rotated and balanced and all my air filters replaced along with the oil being changed. The guys in the service area were super quick and talked everything over with me before and after the recall was done. I left feeling like these people wants the best for me! Can't wait to be a return, satisfied customer! More

Friendly They are amazing and super friendly, I would most definitely recommend them to anyone! Prices on oil changes and other services are great especially s They are amazing and super friendly, I would most definitely recommend them to anyone! Prices on oil changes and other services are great especially since I'm a college student. More

They were awesome very sweet. Good people. Funny when they were free to chit chat with me so I wasn't alone. The guy that told me and explained everything was really sw very sweet. Good people. Funny when they were free to chit chat with me so I wasn't alone. The guy that told me and explained everything was really sweet and broke it down into dummy terms so that I'd be able to understand extremely sweet. I love it More

Exceptional customer service Had a great experiance. The sales rep I worked with provided great service and provide me with various options to ensure I got the best rate. Had a great experiance. The sales rep I worked with provided great service and provide me with various options to ensure I got the best rate. More

Daughter came in to have KIA Rio serviced. Always great service!! My daughter is a college student at JSU and has limited time to come in for service. We always call ahead for an appt and she i Always great service!! My daughter is a college student at JSU and has limited time to come in for service. We always call ahead for an appt and she is in and out in an hour or less! She went to another KIA dealer once on a Saturday and said she will never go anywhere except Rainbow City from now on! Such a friendly staff:) She adores Cindy and looks forward to her next service. More