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Ken Ganley Kia Alliance

Alliance, OH

4.6
330 Reviews

2010 W State St

Alliance, OH

44601

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Showing 330 reviews

April 25, 2024

Very good experience! Very friendly and knowledgeable! I will definitely recommend them to friends and family! Appreciate them going the extra mile to help me find a pa More

by lanewendy14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Haney, Josh Haney, Ken Vogt, Josh Davis
April 25, 2024

I had great service at Ken Ganley service department. The service advisor Lindsey Friend Was great informative and kept me updated on my vehicles service. I appreciated your service. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Friend
April 25, 2024

Ken Ganley Kia Alliance had friendly, knowledgeable staff, and a very efficient leasing process. They will be my first choice for my next vehicle More

by laurie.martin0821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance staff Kaitlyn ( I think)..5 stars, Aaron Matchett, Josh Davis
April 24, 2024

The service was prompt and the service manager kept me informed. I appreciated the car wash! More

by denninsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
April 24, 2024

The experience was good. The salesman was was very patient and answered all of our questions. More

by denisecorrin002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Matchett
April 23, 2024

I was comfortable and they explained that needed to be done. They were calm and professional. More

by Courtney Voshel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Welsh, Kam Wong
Apr 25, 2024 -

Ken Ganley Kia Alliance responded

Hi Courtney, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2024

The facilities are attractive. My salesperson went above and beyond in order to fill my needs and desires. It was a very pleasant experience. More

by wleroy125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Haney
Apr 25, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2024

Dealership was helpful when we arrived. Our salesman worked with us to get us in a car we wanted for a price we were willing to pay. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Moore, Kam Wong
Apr 25, 2024 -

Ken Ganley Kia Alliance responded

Hi John, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2024

Literally the worst experience of my life. If zero stars was an option I would have rated it as such. As my lease was coming to an end, I went in to see what my options were. I did not want to More

by Siradamd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Matchett, Lauren Rykalla
Apr 25, 2024 -

Ken Ganley Kia Alliance responded

Hi Siradamd, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 22, 2024

Fast and courteous service. Friendly staff. Comfortable waiting room. Open very early, so that’s convenient. More

by leknukp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept was great
Apr 24, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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