Kia of Attleboro - Service Center

They never called me to update me about my car when they said they would. They don’t have any loaner cars available, even though there’s factory defect with their motors. I had to pay for a rental out of po said they would. They don’t have any loaner cars available, even though there’s factory defect with their motors. I had to pay for a rental out of pocket and go through a reimbursement spiel, which they tried to tell me they only cover up to $25/day. I went to get stuff out of my car, because it was there a week longer than the time they said it would be, and they had big dirty car parts in my back seat. Did t care whether it was on my belongings or messing up my leather seats. My car sat there for about 3 weeks and four days and they gave me car back dirty, no detailing, no vacuuming, nothing. I’ve been to dealerships where I’d get my oil change and they game my car back CLEAN. They’re unorganized and need more staff. I was disappointed in the that aspect of service but, the staff were very respectful and never rude to me even when I was sounding frustrated. I do very much appreciate that, staff were nice and sounding considerate. More

I felt misled by the cost of the oil change. I was not made aware that labor was not included I was not made aware that labor was not included More

Friendly staff and competent services, but a little disorganized. Didn't call me back after leaving multiple messages and almost sent me home without paying my bill. But the car runs fine and the price disorganized. Didn't call me back after leaving multiple messages and almost sent me home without paying my bill. But the car runs fine and the prices are typical. Their shuttle service is nice and they don't try to push unnecessary services on you. More

Reason for visit: software update for theft prevention on Kia Forte. The service people are always courteous, professional, and prompt in providing services needed. The waiting area is very clean and coffee Kia Forte. The service people are always courteous, professional, and prompt in providing services needed. The waiting area is very clean and coffee and snacks are available, as although I usually don't use these services. I usually wait as my car is being serviced, so a nice waiting area is appreciated. More

PJ was great, super helpful. Great every step of the way. Kia was always clean Great every step of the way. Kia was always clean More

Service was done in a timely manner and very professional, would recommend to friends and family professional, would recommend to friends and family More

They value my time when I am there and I not only get my vehicle serviced, but it also is returned to me with a nice clean car wash vehicle serviced, but it also is returned to me with a nice clean car wash More

Check out she said did you get new tires somewhere else? It was very judgmental. I love my Kia and always consider safety first. Budget second. It was very judgmental. I love my Kia and always consider safety first. Budget second. More

I went in because I was getting a semi at 62 miles an hour turned out to be tires and alignment. They did it while I waited and went to the nearby donut shop for breakfast I looked at a van to replace my hour turned out to be tires and alignment. They did it while I waited and went to the nearby donut shop for breakfast I looked at a van to replace my Sedona. Saw the $7500 dealer markup above MSRP and quickly discounted any possibility of getting one. I think the dealership is OK in terms of courteous service, but the whole car industry is going to get a serious wake up call. It's already started with hundreds of excess trucks that are over priced sitting at dealerships everywhere. More

Great. The need for new brakes was identified and scheduled new appointment for the check engine light. The need for new brakes was identified and scheduled new appointment for the check engine light. More