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Kia of Beavercreek
Beavercreek, OH
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Service department was a disappointment. We had the service and oil changed . I had to bring the car back on my Saturday time and they did not have the oil filter tight enough as it leaked all over my service and oil changed . I had to bring the car back on my Saturday time and they did not have the oil filter tight enough as it leaked all over my drive way . After leaving the Dealerships service department to have them check the leak , I drove 20 miles to my home and noticed that the technician forgot to make sure my hood was down all the way and latched . I am very disappointed to see the Kia of Beavercreek service department receive a poor rating from me as I have been coming to the Dealership for years and love the Kia brand . More
on time service performed. Courteous staff, he explained the safety check list. My interaction with desk staff was less than or about five minute long. Both car seat and steering wheel were covered with pla the safety check list. My interaction with desk staff was less than or about five minute long. Both car seat and steering wheel were covered with plastic. More
First oil change for new car. Professional - fast and complete. A car wash would of been nice to add to the value of purchasing a car from Kia of Beavercreek. They did however give me a free car wash to complete. A car wash would of been nice to add to the value of purchasing a car from Kia of Beavercreek. They did however give me a free car wash to use at my leisure. More
Clean dealership, worked with Chad Gilliam when my father purchased a car and he is very kind, and respectful, so i am a returning customer! He listens to your needs, works to make you happy, and shows genui purchased a car and he is very kind, and respectful, so i am a returning customer! He listens to your needs, works to make you happy, and shows genuine care. More
Fast courteous and thorough service. I came here to have an oil change and overall Kia vehicle check. The service was right on time and friendly. an oil change and overall Kia vehicle check. The service was right on time and friendly. More
This was my second time buying a Kia Soul from this dealership in the past 20 months. The first time left a bad taste in my mouth, and the dealership knew it when I left. I decided to give them anoth dealership in the past 20 months. The first time left a bad taste in my mouth, and the dealership knew it when I left. I decided to give them another chance (because they had what I wanted and the price they were showing on line was good). This time I dealt with Robert, and the entire experience was MUCH better. Robert didn't try to push me to buy stuff I didn't want, and I liked that. He listened to me and worked with me on a price that was fair. I also like their finance guy (Scott), who was the only employee who impressed me both times in buying a car from them. Scott pitched a few "add-ons" to me, but when I said I wasn't interested, he was cool about not continuing to press the issue (like other dealerships have done to me in the past). I've bought at least a dozen cars in my life so far, almost all of them new, and from dealerships in five states. Few of them have been what I would call pleasant experiences! But, I must say, dealing with Kia of Beavercreek (this time) was among one of my better all-time experiences. On a side note, I've used their service department several times, and I've always had great service from them as well. More
Everyone we dealt with in the process was wonderful, well informed and gave great feed back and information. Would recommend this dealership to anyone I know! informed and gave great feed back and information. Would recommend this dealership to anyone I know! More
The car was nice and clean and everything seemed alright when I drove off. During the time of getting approved for the suv though I had a small problem that got fixed. when I drove off. During the time of getting approved for the suv though I had a small problem that got fixed. More
Good dealer to buy from.delivered the Kia to my Good dealer to buy from. delivered the Kia to my house and filled up the gas tank. I would buy from them again. easy to deal with. Good dealer to buy from. delivered the Kia to my house and filled up the gas tank. I would buy from them again. easy to deal with. More