
Kia of Beavercreek
Beavercreek, OH
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A couple people really went above and beyond to help us with our purchase. Joe was one of the people and the new younger gentleman. with our purchase. Joe was one of the people and the new younger gentleman. More
Kia of Beavercreek provided outstanding service in the purchase of our new car. The entire staff were accommodating and it was one of the quickest car deals I have experienced. Cody did a great job work purchase of our new car. The entire staff were accommodating and it was one of the quickest car deals I have experienced. Cody did a great job working through the deal as well as showing us the car features. I would definitely go to Kia if Beavercreek for future car needs. More
I had an okay experience. I ordered a new vehicle, and communication was sparse unless I reached out for status. The vehicle was extended a few weeks which I understood. When I ordered a new vehicle, and communication was sparse unless I reached out for status. The vehicle was extended a few weeks which I understood. When the vehicle arrived and I went in to complete the purchase, three items were missing from my "custom" build. I was not notified of this beforehand, only when I went to purchase the vehicle. The communication could be improved upon. It felt like a transactional purchase or my order was taken, not a relationship sale. I love the vehicle, but the vehicle sold itself. More
They always give great service. They know me when I walk in the door. Always courtesy. When I’m given an estimate and they find that I need something else done they check with me fi They know me when I walk in the door. Always courtesy. When I’m given an estimate and they find that I need something else done they check with me first before they perform and other work. I like going to Kia of Beavercreek for my service any day! More
MARK the service manager at the desk was very knowledgable and accommodating. He not only helped get the car in on time but made sure it was completed earlier than expected. He called before the knowledgable and accommodating. He not only helped get the car in on time but made sure it was completed earlier than expected. He called before the repair was complete to ask if it were alright if the color was not white but black. The car came back finished and delivered. He also told me of a recall for underbody work. More
My salesman took his time with me,and answered all my questions. He even took me to the service department and introduced me to the service manager so that I would be somewhat familiar with the process w questions. He even took me to the service department and introduced me to the service manager so that I would be somewhat familiar with the process when I come in. More
Bought a 2015 Sorento. Salesman was great. But when i got home with the vehicle i noticed the headlights were not working. So a couple days later i took it back and they told me they would have to order them home with the vehicle i noticed the headlights were not working. So a couple days later i took it back and they told me they would have to order them and they would call me, but i have never herad back from them. So im going to fix this myself. More
Easiest car purchase in my life, Robert made the while process simple and easy. Got an apporval amount l, went in knowing what amount I could afford and what down payment I needed and picked the vehicle process simple and easy. Got an apporval amount l, went in knowing what amount I could afford and what down payment I needed and picked the vehicle I wanted. More
To keep it short and sweet, Bad business all around. Deceptive sales pratice, don't ask don't tell mentality. Typical used car salesman/management attitudes. Car wasn't even at the dealership when I Deceptive sales pratice, don't ask don't tell mentality. Typical used car salesman/management attitudes. Car wasn't even at the dealership when I arrived, gm was letting his wife drive it around while hers was getting serviced. Had to wait about 1.5-2 hours for them to even get the car to the dealership. Purchased a cpo car only to find out a few months later that it was involved in a accident, Robert was the salesman. And Zac is the GM I dealt with, when I asked them about why it wasn't disclosed I got, "because we don't have to" or "it was online". Poor management skills, expected the gm to be a little more professional then he was. Not even a attempt to apologize for the misunderstanding, but instead just a "I been doing this for 20 years we did nothing wrong" very unprofessional attitude in my opinion. Still waiting on that report, and owners manual by the way. Maybe you'll see the pattern now.. Stay clear of the dealership if you can help it!! More