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Kia of Billings
Billings, MT
106 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 106 reviews
January 06, 2021
In 2018 my husband and I took our 2 vehicles in to trade them. We found two vehicles we fell in love with one was a 2019 F-150 fully loaded pickup and a 2019 Chevy Impala for myself. We signed our paperwork them. We found two vehicles we fell in love with one was a 2019 F-150 fully loaded pickup and a 2019 Chevy Impala for myself. We signed our paperwork and went on our way. About two in a half weeks later the dealership called me and told me I has 2 hours to return both vehicles or they were going to call the Cops to press theft charges on us. So me of course completely freaked out I called my husband and he told me to wait while he called the bank. A few minutes later he called me back and said that everything was OK with our financing and paperwork so we had no idea what was going on. A little later I received a call from the Manager at Rimrock and he said the bank back out and I had to return the vehicles emmediately or he would press charges. Scared to death I vulnerable I took the vehicle to the dealership. Thankfully the cops were they so I showed them the paperwork. They said that everything looked like in was in order so none of us had any reason to be there. Confused I reluctantly gave them the keys and asked for my money or down payment back and they said it's not their problem or concern. So this is now the 2nd time Rimrock has stolen money from me. So after loosing a $3000 down payment they also blew my stereo and Amp in my Audi. Please stay away from these crooks. One way or another they will come up with some way or another to take your hard earned money. DONT EVER TRUST RIMROCK KIA OR CADDILAC!! They are nothing but thiefs and crooks. More
by An extremely upset customer
Employees Worked With
TRASH!!!!!!!!, Larry Kahle, Trevor Rains, Chris Wells, Mike Cairns
Helpful November 12, 2020
They replaced my breaks and tires. Breaks were making noise since driving off the lot after the service. Drove back 120 miles from my home back to them so they could fix the noise- now my breaks are maki noise since driving off the lot after the service. Drove back 120 miles from my home back to them so they could fix the noise- now my breaks are making the original noise as well as a new high pitched one. In addition, no one was wearing a mask or social distancing either time I was there. This is incredibly disrespectful to their customers and the medical community, we’re in the middle of a pandemic. Gave them an opportunity to fix the problem they created, which they did not and they are likely spreading COVID19. Also, very expensive for this terrible work. Will never be going back here or recommending this company. Stay away! More
by aks
Employees Worked With
None of the employees listed were the ones I worked with.
July 30, 2020
We went in to look at the deals and Freddy and Eddie took us under their wings and made this process of buying easy. We wound up trading in 2 vehicles and drove away with 2 2020 vehicles! Buying made easy. us under their wings and made this process of buying easy. We wound up trading in 2 vehicles and drove away with 2 2020 vehicles! Buying made easy. More
by Johnramosmt
Employees Worked With
Eddie
July 30, 2020
My husband and I came in to look at the sales Rimrock Kia was offering and ended up trading in both of our vehicles for two 2020 Kia’s! Freddy and Eddy were great to work with. was offering and ended up trading in both of our vehicles for two 2020 Kia’s! Freddy and Eddy were great to work with. More
by Rachel
Employees Worked With
Freddy and Eddy
June 11, 2020
Get Excited I've never had a better experience then I did at Rimrock Kia. The total experience was exceptional, from the greeting, the cleanliness, staff, to the I've never had a better experience then I did at Rimrock Kia. The total experience was exceptional, from the greeting, the cleanliness, staff, to the signing of the paperwork. Thank you for all you did for me. I will recommend you to all of my friends and family!! More
by montanagirl1022
Employees Worked With
Rebecca
June 08, 2020
I highly recommend the team at Rimrock Kia!! They all worked together to make our experience fast and easy. They also helped us make our daughter's graduation surprise perfect! worked together to make our experience fast and easy. They also helped us make our daughter's graduation surprise perfect! More
by jenn.williams74
Employees Worked With
Rebecca
April 17, 2020
Best car deal ever suburb customer service, no hassle at all, love my new car. all staff was great and a big help. Freddy the finance director was able to get me the suburb customer service, no hassle at all, love my new car. all staff was great and a big help. Freddy the finance director was able to get me the best deal More
by M. Rickman
Employees Worked With
Freddy, Jacob, Larry
March 07, 2020
Larry was the most patient, honest, and determined sales person. I’m extremely picky and he helped me find my dream car. Thanks so much Larry! person. I’m extremely picky and he helped me find my dream car. Thanks so much Larry! More
by cmcduff04
Employees Worked With
Larry Kahle
February 28, 2020
Amazing sales man kahle Lawrence's sold me a car I did not want but in the end will build my credit and be the most benaficial investment for me thanks not want but in the end will build my credit and be the most benaficial investment for me thanks More
by rebeccabandy9
Employees Worked With
Larry Kahle
February 14, 2020
The service was great so far the car is running great at at first I was sceptical about the car because I really wanted another SUV but because of my credit I could only get the vw passat but the more I dro at first I was sceptical about the car because I really wanted another SUV but because of my credit I could only get the vw passat but the more I drove it the more it grew on me I think the car is awesome thanks Larry and trevor More
by jennfehr2006
Employees Worked With
Larry Kahle
