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Kia of Bowie - Se Hablo Espano
Bowie, MD
397 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 397 reviews
March 13, 2026
Service dept is very unprofessional. My EV was there for more than month and communication was the worst. When I complained to my service advisor (Cortez) about how long it was taking My EV was there for more than month and communication was the worst. When I complained to my service advisor (Cortez) about how long it was taking for my car to be fixed and asked to speak to the service manager…….he tried to transfer me to the sales department. As if I should try to trade my car in and buy a new one. Mind you, my car is a 2023. I insisted to speak to the service manager. Even though my car was there for 42 days, 30 of those days they claimed they had no loaner cars. To make a very long story short, do not go to this dealership for anything……management, sales and service is the worst. So unprofessional . Something else happened when I went to pick up my car. I witnessed a service employee literally crying to another employee about the manager about to fire her because of something that happened with another customer. She said crying, “He doesn’t believe me, I wish he would just go ahead and fire me so I can go home”! Her coworkers tried to console her but she insisted she just wanted to go home. All of this happened in front of myself and other customers standing there waiting to be checked out. Like I said, the most unprofessional mess you’ll ever see. More
by Adam
Employees Worked With
Mike Parker, Cortez Lipscombe
March 04, 2026
Lauryn was the best ever! She took care of me the way she would family. Lauryn is a great addition to the team. Her backup was also great. The person who actually takes my mon She took care of me the way she would family. Lauryn is a great addition to the team. Her backup was also great. The person who actually takes my money leaves a lot to be desired. But Lauryn by far has been the best person I have ever worked with at Kia. More
by GSpoon
Employees Worked With
Lauryn
March 02, 2026
Everyone was so welcoming and warm as soon as you step in the door! I never felt pressured or being upsold on extras which was amazing! the door! I never felt pressured or being upsold on extras which was amazing! More
by alexis.monge5202
Employees Worked With
Mark, Mason, Steve, Rose Bayat
March 01, 2026
Prompt and professional service! They provided thorough maintenance on my older Kia to keep her running smoothly! I appreciate their attention to detail allowing me to have a couple They provided thorough maintenance on my older Kia to keep her running smoothly! I appreciate their attention to detail allowing me to have a couple of extra services handled at the same time, all while staying within my budget. Many thanks and I look forward to returning foe my next service!! 🙃 More
by HappyMe
Employees Worked With
Lauryn, Dani and Paula
February 28, 2026
My service person Lauryn is perfect. It feels like she’s working for her own car. She is wonderful. I don’t know what she makes but I was giving up on this Kia until she showed up. She It feels like she’s working for her own car. She is wonderful. I don’t know what she makes but I was giving up on this Kia until she showed up. She’s a pleasant human. Just a gem. More
by GSpoon
Employees Worked With
Lynn
