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Kia of Bowie - Se Hablo Espano

Bowie, MD

4.4
456 Reviews

16620 Governor Bridge Rd

Bowie, MD

20716

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Showing 456 reviews

November 11, 2026

Friendly and knowledgeable staff who always keeps us informed and takes good care of our vehicle. This is our first choice in servicing our Kia. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina (Service)
Nov 12, 2026 -

Kia of Bowie - Se Hablo Espano responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

November 10, 2026

My initial impressions of this dealership were positive. Then the "double talk" ensued and things went sideways. Recently my Telluride was in for service. For 2 days - when I called the service department- More

by Ssgt Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one listed that I interacted with
Nov 12, 2026 -

Kia of Bowie - Se Hablo Espano responded

Thank you for sharing your feedback. We're disappointed to hear that your recent service experience did not meet your expectations. Being disconnected when trying to reach our service department and feeling unclear about warranty coverage are concerns we take seriously. We would appreciate the opportunity to review your visit, discuss the warranty items in question, and better understand what occurred. Please contact me directly at your convenience so we can look into this matter and work toward a resolution. Thank you for bringing these concerns to our attention. Thank you, Jeremy Ford Service Manage jford@kiaofbowie.com Direct 207-927-4811

November 05, 2026

Lauryn and Don are the best car service advisors. They are always very professional and have the best customer service! More

by ninge12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren and Don
Nov 06, 2026 -

Kia of Bowie - Se Hablo Espano responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kia of Bowie! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2026

It’s very quiet and a very pleasant atmosphere! The employees are polite and very helpful! The service technicians are always smiling and will accommodate your every need! They are quick to come an More

by PLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 02, 2026 -

Kia of Bowie - Se Hablo Espano responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2026

I bought my telluride in 2022 at a dealership in Va. I live in MD. after buying it, I needed a place for service. In search of a place, I started with Kia of Bowie and Im still there and satisfied. A gr More

by tbaze46
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Donald in service
Nov 02, 2026 -

Kia of Bowie - Se Hablo Espano responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 28, 2026

Regina is the best. She went above and beyond. The entire staff is awesome. They work on my Kia diligently More

by paulguzman8410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina
Nov 02, 2026 -

Kia of Bowie - Se Hablo Espano responded

Hi, thank you for your kind words. I'm thrilled to hear that Regina and our team provided you with exceptional service while working on your Kia. We strive for professionalism and teamwork in everything we do, and it's wonderful to know that our efforts are appreciated. We look forward to serving you again in the future!

October 21, 2026

It was easy to book an appointment with Donald, who is very helpful.. The technical service was efficient and timely. I waited at the service department and it was comfortable. You have to pay for your co More

by Shelly P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
Oct 27, 2026 -

Kia of Bowie - Se Hablo Espano responded

Thank you for your feedback and for recognizing Donald's helpful service. We're glad scheduling was easy, your service was completed efficiently, and you found the waiting area comfortable. We also appreciate your comments regarding the coffee amenities and look forward to serving you again.

October 19, 2026

Even though my appointment was early, due to equipment malfunction breaking down no one there had common sense to let me know why I was still waiting until I asked. Every time I get maintenance done, the More

by sissy6691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don
Oct 28, 2026 -

Kia of Bowie - Se Hablo Espano responded

We appreciate you taking the time to share your feedback. We apologize for the delay, the lack of proactive communication, and the concerns you experienced during your service visit. We understand how frustrating it is to have an early appointment and not be kept informed when an unexpected equipment issue affects the schedule. We also regret that your tire-service request and the floor mats were not handled as expected. Your feedback is being shared with our service team so we can improve our communication and attention to detail. Thank you for bringing these concerns to our attention. Steven Hurline General Sales Manager Kia of Bowie 443-900-1665 Shurline@Group1auto.com

October 01, 2026

Made appointment was taken on time. In and out very quickly. Employee who checked me in was competent, polite and pleasant. More

by saf2306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Oct 02, 2026 -

Kia of Bowie - Se Hablo Espano responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2026

Great dealership for service! Everyone is always so helpful. I highly recommend requesting Don to work with in service, he provides great service each visit and is a pleasure to w More

by alexis.dakota26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Oct 04, 2026 -

Kia of Bowie - Se Hablo Espano responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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