Kia of Bowie - Se Hablo Espano

Came in for a trade-in. Dealership had to retrieve the exact vehicle that I wanted from another site. The wait was minimal and all paperwork was completed prior to the vehi Dealership had to retrieve the exact vehicle that I wanted from another site. The wait was minimal and all paperwork was completed prior to the vehicle arriving. Vehicle was cleaned and I drove off the lot very satisfied More

Lauryn was an excellent service advisor. She was very helpful and communicative, and my service was completed quickly. A great experience all around. She was very helpful and communicative, and my service was completed quickly. A great experience all around. More

I found it to be a good experience. Took a little longer than I expected. I did appreciate that there was no hesitation to make sure I was contacted when the vehicle I wanted was return Took a little longer than I expected. I did appreciate that there was no hesitation to make sure I was contacted when the vehicle I wanted was returned by another customer after being purchased while I was on the phone inquiring about the same vehicle. It would have been nice to have received it cleaned and fully gassed up prior to my receiving it..the way previous customer received it, instead of it feeling like I was just handed a return by someone else. More

There was a misunderstanding about whether my car was inspected before they sold it to me so I didn’t get my plates. I come to find out that had not been inspected. I was contacted by Steve from the deal inspected before they sold it to me so I didn’t get my plates. I come to find out that had not been inspected. I was contacted by Steve from the dealership. They managed to get my car inspected replaced my windshield and fixed several more things at no cost to me. He also gave me a full tank of gas. Fixed the mistake of not inspecting my car and made it right. Jeremy in service was really wonderful and Steve was too. I highly recommend this dealership. Everyone makes mistakes, but they stand behind their sales. My daughter also bought a car from them. We will definitely be buying all our future cars from them. More

Rogayatu Eliasu the absolute best. She took care of me and listened. Very helpful. Steve Jones absolutely the best he told me to come in and he would take care of me and that's exactly She took care of me and listened. Very helpful. Steve Jones absolutely the best he told me to come in and he would take care of me and that's exactly what happened!! Must use Kia of Bowie More

Steve was patient, attentive went above and beyond to secure vehicle I requested taking on majority of the search. secure vehicle I requested taking on majority of the search. More

The service was great and I was satisfied with the service to my car.that all i have to say and that's it service to my car.that all i have to say and that's it More

Lauryn has great customer service and she made sure to take care of all of my concerns and kept me informed of any issues needed to be addressed. take care of all of my concerns and kept me informed of any issues needed to be addressed. More

Phenomenal customer experience! Jeremy and team over delivered on the service! Great customer service, timely repairs, and accommodating to my needs. Jeremy and team over delivered on the service! Great customer service, timely repairs, and accommodating to my needs. More