Kia of Bowie - Se Hablo Espano
Bowie, MD
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My initial impressions of this dealership were positive. Then the "double talk" ensued and things went sideways. Recently my Telluride was in for service. For 2 days - when I called the service department- Then the "double talk" ensued and things went sideways. Recently my Telluride was in for service. For 2 days - when I called the service department- my calls connected to someone - only for me to be abruptly hung up on. Then they attempted to charge $1200 for items that should have been covered by THEIR "extended -covers everything- warranty". So to anyone reading this ... > Buyer Beware < ! Good luck. More
It’s very quiet and a very pleasant atmosphere! The employees are polite and very helpful! The service technicians are always smiling and will accommodate your every need! They are quick to come an The employees are polite and very helpful! The service technicians are always smiling and will accommodate your every need! They are quick to come and check on us before the service is completed to ensure that we are okay! They promptly come and let us know when our services are completed. I travel 10 miles to come to Kia of Bowie because I know that I will be taken care of! More
I bought my telluride in 2022 at a dealership in Va. I live in MD. after buying it, I needed a place for service. In search of a place, I started with Kia of Bowie and Im still there and satisfied. A gr I live in MD. after buying it, I needed a place for service. In search of a place, I started with Kia of Bowie and Im still there and satisfied. A great place to get your vehicle maintained. From the time you step into the door Donald and Lauryn are there to get you started and the service department is ready to go. If you live nearby and own a kia and need good service, this is the place. They get 5 stars from me. More
It was easy to book an appointment with Donald, who is very helpful.. The technical service was efficient and timely. I waited at the service department and it was comfortable. You have to pay for your co very helpful.. The technical service was efficient and timely. I waited at the service department and it was comfortable. You have to pay for your coffee, however. More
Even though my appointment was early, due to equipment malfunction breaking down no one there had common sense to let me know why I was still waiting until I asked. Every time I get maintenance done, the malfunction breaking down no one there had common sense to let me know why I was still waiting until I asked. Every time I get maintenance done, there is always an issue. I requested them to place air in my tire, not done. They didn’t don’t use mats on the floor. The only reason I come to this dealer is because sure it is 5 minutes from my house. More
Great dealership for service! Everyone is always so helpful. I highly recommend requesting Don to work with in service, he provides great service each visit and is a pleasure to w Everyone is always so helpful. I highly recommend requesting Don to work with in service, he provides great service each visit and is a pleasure to work with! The employees who work on the vehicles always explain in the video of what’s going on with your vehicle. More

