
Kia of Bowie - Se Hablo Espano
Bowie, MD
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The service was great. They seem to have recently reduced the size of the lounge, though.. I don’t know why. It’s not the most comfortable place to wait They seem to have recently reduced the size of the lounge, though.. I don’t know why. It’s not the most comfortable place to wait More
My experience With KIA MOTORS OF Bowie was appaling! The motor of my 2019 SOUL blew out in 2021. It sat in their garage for months before I was told a replacement wasn't available, so the car sat in my The motor of my 2019 SOUL blew out in 2021. It sat in their garage for months before I was told a replacement wasn't available, so the car sat in my yard for almost 2 years. In that time, I paid it off completely and took out a loan to have the replacement done. And by then, they told me the motor was discontinued and a rebuild would cost $10.000! After having paid for the car and the years of insurance when I wasn't even able to use it, I was finished. I asked them to buy it back from me, and was told to take it to CArmax, because KIA didn't even want to waste the money on such a lemon to repair and resell. Everytime over these years that I've tried to contact them to see if something could be found, I was on hold for so long I eventually just hung up and went to the dealership in person to ask. Even in the office they were never helpful! They basically admitted the car was garbage, not worth repairing, and that it was my problem, not theirs. More
I don't have too much to type but thanks for helping with my car situation. I am very satisfied with my Kia car, and the Kia of Bowie dealership. my car situation. I am very satisfied with my Kia car, and the Kia of Bowie dealership. More
Every time I go in for service I get great service. My service advisor is Jacob and he keeps me informed on my vehicle from approximate time to completion and other services I might need. It's a pleasu My service advisor is Jacob and he keeps me informed on my vehicle from approximate time to completion and other services I might need. It's a pleasure to have someone who cares. Everyone in service keep up the good work. More
Kia of Bowie, MD provide excellent vehicle service. Jacob is very professional and polite. He take time to explain everything to us and answer all our questions. I feel appreciated as a valuable custom Jacob is very professional and polite. He take time to explain everything to us and answer all our questions. I feel appreciated as a valuable customer. I give Jacob a 5+ rating. More