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Kia of Bowie - Se Hablo Espano
Bowie, MD
292 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 292 reviews
June 07, 2018
Excellent Service I had my Kia soul serviced on 6/6/2018 . My car was serviced and oil was changed. My car was cleaned. My expectation was exceeded by excellent custom I had my Kia soul serviced on 6/6/2018 . My car was serviced and oil was changed. My car was cleaned. My expectation was exceeded by excellent customer service More
by gmonster2
Employees Worked With
Adrienne
January 18, 2018
Great Customer Service Thank you for providing professional customer service in the purchase of my KIA SOUL. I love it. Earl Ward was my sale person. I would like to thank Thank you for providing professional customer service in the purchase of my KIA SOUL. I love it. Earl Ward was my sale person. I would like to thank the entire team for help in the purchase. Theressa More
by butterfly
Employees Worked With
Earl Ward, Mansour 'Mike' Izadi
November 11, 2017
Amazing service Anthony and Earl had great customer service! Would definitely recommend them!. Love my new Kia Optima that was recommended by Earl. Visit Kia of Bowie Anthony and Earl had great customer service! Would definitely recommend them!. Love my new Kia Optima that was recommended by Earl. Visit Kia of Bowie today! More
by Cfriend
Employees Worked With
Earl Ward
October 29, 2017
Like Family Brandon and Anthony from finance treated me like a little sister for whom they were looking out for. They both made the process so easy and as a first Brandon and Anthony from finance treated me like a little sister for whom they were looking out for. They both made the process so easy and as a first time buyer I never felt overwhelmed or overtaken. Brandon got the ball rolling and kept it rolling from start to finish. Both gentlemen were exceptionally personable as well! More
by MichelynCierra
Employees Worked With
Brandon Stringfield
August 19, 2017
Unprofessional customer service The general manager of this establishment is completely unprofessional. His customer service was terrible and the information he provided was not help The general manager of this establishment is completely unprofessional. His customer service was terrible and the information he provided was not helpful. He denied customers a print out of information that would be helpful towards making a decision in purchasing a car. The attitude he had towards the customers were also discriminatory, and I plan on taking this complaint higher. I do not recommend anyone purchasing a car from this establishment. More
by BriNichele21
Employees Worked With
Steve jones
June 23, 2017
Bob Turner I've been a customer of Bowie Kia for two years. My first Kia was a 2011. I have no complains about their service. It's been a good relationship. I h I've been a customer of Bowie Kia for two years. My first Kia was a 2011. I have no complains about their service. It's been a good relationship. I have a lot of convidence in their service department. I'm very please with their product so I decide to buy a 2017 Sorento . Earl Ward was my salesman and a great one . He knew his products very well and was very patience . He never force anything on me. I would recommended him for individuals who are looking for a Kia to go and see him. I give him 5 stars. More
by Bob1234
Employees Worked With
Earl Ward
May 12, 2017
Great Service I been coming to Bowie Kia since July of 2016 because of great service. I mentioned that I wanted to try & trade my 2016 Kia Soul for a larger vehicle I been coming to Bowie Kia since July of 2016 because of great service. I mentioned that I wanted to try & trade my 2016 Kia Soul for a larger vehicle because of my family size. Mr Earl was a great salesman I got my 2017 Kia Sorento on May 4. I'm very pleased & would recommend Bowie Kia to anyone. Thank you for hiring great people. Mr Earl I will be sending people your way More
by Tonie Doll
Employees Worked With
Earl Ward
February 07, 2017
Excellent Service The Perfect Car Dealership! Where they work for you. To make sure that you receive the best Deal for the vehicle of your choice. Very fair and reasona The Perfect Car Dealership! Where they work for you. To make sure that you receive the best Deal for the vehicle of your choice. Very fair and reasonable. More
by Matt White
Employees Worked With
Earl Ward
January 19, 2017
This is my third Kia Soul in 3 years. My salesman really wor This is my 3rd Kia Soul. Great experience. The staff has worked really hard to make all these deals work for me. I would definitely recommend this sal This is my 3rd Kia Soul. Great experience. The staff has worked really hard to make all these deals work for me. I would definitely recommend this salesman specifically. As a matter of fact I have recommended for individuals and they all resulted and happy sales. Keep up the good work More
by gvon brown
Employees Worked With
Earl Ward
January 15, 2017
Two Strikes Your Out!! Never Again!! Let me start by saying that I have NEVER taken the time to write a negative review. However.....This is by far the worse customer service that I have Let me start by saying that I have NEVER taken the time to write a negative review. However.....This is by far the worse customer service that I have ever encountered at a dealership!! The last two vehicles that I have leased have been KIA Sorentos, which have been from different regions. I was excited to lease number 3. However, I was so turned off by the arrogant sales pitch, that I left determined to never go Kia again. To my error, I actually called them two weeks later to inquire about returning my lease. It literally took over 5 hours to get someone to answer the phone. Then the man that was being asked to get on the phone refused!! I could actually hear this rude employee "grumping" at the person trying to give him the phone. He kept refusing the call to answer my questions, stating for me to call back in two days. He kept saying tomorrow's Martin Luther King day and no one will be here to help. Again I pleaded to be able to just ask a couple of general questions. I could not believe that after spending over 5 hours to even get a human on the phone that no one would bother to Speak with me!! Really?! The call ended with me telling the poor person on the phone to forget it....I'll call another dealer to get the help I need. This dealership is definitely in need of professional development focusing on customer service!!! More
by Never Again
Employees Worked With
Never got names....not even a business card when I went in to buy a new Sorento that day. It should have been an easy sell for them. Dropped the ball!!
