Kia of Bowie - Se Hablo Espano

Don was super easy to work with and got my vehicle back to me quickly. I appreciated both the politeness and him ensuring I got my vehicle back on time so I could have it for the weekend festivities. to me quickly. I appreciated both the politeness and him ensuring I got my vehicle back on time so I could have it for the weekend festivities. More

I had a great experience at Kia of Bowie. My car was at the dealership for a little over a month and I received help from Donald and Mike and the rest of the crew. Everyone was great. Custome My car was at the dealership for a little over a month and I received help from Donald and Mike and the rest of the crew. Everyone was great. Customer service was great and I appreciate everything they’ve done for me. More

I arrived to inquire about a Jeep Wrangler and was helped by Mason. He was kind, reassuring, and attentive. The test drive went well and service was very transparent. I never felt pressed and all my question by Mason. He was kind, reassuring, and attentive. The test drive went well and service was very transparent. I never felt pressed and all my questions were answered. Josh and Mark also helped carry the process along. I appreciate everyone for their patience and willingness. More

Very quick and professional service. Friendly customer service representatives. Best dealership in Bowie! Happy to be part of this family atmosphere. Friendly customer service representatives. Best dealership in Bowie! Happy to be part of this family atmosphere. More

Don was helpful and informative with all the information that I needed. I would recommend working with him anytime. that I needed. I would recommend working with him anytime. More

Kia of Bowie should offer loaner cars if we are being inconvenienced a day or more inconvenienced a day or more More

Car was in for 50K inspection, top to bottom. Didn’t cost me anything and they didn’t try to convince me everything needed fixing. They paid for an Uber to the store so I didn’t have to wait a Didn’t cost me anything and they didn’t try to convince me everything needed fixing. They paid for an Uber to the store so I didn’t have to wait around at the dealer. Car was ready sooner than predicted. More

The customer service is great especially Don, warm and friendly smile maintaining professionalism at the same time. friendly smile maintaining professionalism at the same time. More

Service dept is very unprofessional. My EV was there for more than month and communication was the worst. When I complained to my service advisor (Cortez) about how long it was taking My EV was there for more than month and communication was the worst. When I complained to my service advisor (Cortez) about how long it was taking for my car to be fixed and asked to speak to the service manager…….he tried to transfer me to the sales department. As if I should try to trade my car in and buy a new one. Mind you, my car is a 2023. I insisted to speak to the service manager. Even though my car was there for 42 days, 30 of those days they claimed they had no loaner cars. To make a very long story short, do not go to this dealership for anything……management, sales and service is the worst. So unprofessional . Something else happened when I went to pick up my car. I witnessed a service employee literally crying to another employee about the manager about to fire her because of something that happened with another customer. She said crying, “He doesn’t believe me, I wish he would just go ahead and fire me so I can go home”! Her coworkers tried to console her but she insisted she just wanted to go home. All of this happened in front of myself and other customers standing there waiting to be checked out. Like I said, the most unprofessional mess you’ll ever see. More

Amy, Steve and everyone at the dealership made our buying experience seamless and stress free experience seamless and stress free More