Kia of Bowie - Se Hablo Espano

Amy was a real pleasure to work with and helped me find the car I was looking for. She’s very personable (and has great decorations at her desk) and was straightforward throughout the whole process. I’d wo the car I was looking for. She’s very personable (and has great decorations at her desk) and was straightforward throughout the whole process. I’d work with her again and recommend others do the same! More

Trying to decide if I should start with “amazing” or “awesome” to begin this review. Laura in the Service department worked with me on determining best options to address maintenance issues. She kept “awesome” to begin this review. Laura in the Service department worked with me on determining best options to address maintenance issues. She kept me informed of repair status and timelines. Top that off with arranging Lyft from the dealership to my house and back to the dealership to pickup up my car after servicing was complete. I give her a 10 out of 10 for service. More

Don was an excellent service advisor. He was very knowledgeable and he explained the service that was needed. I was very pleased with the service that I received. He was very knowledgeable and he explained the service that was needed. I was very pleased with the service that I received. More

Great dealership! Amy green well was super helpful! Easy and they worked with me a lot to get the my price point. Amy green well was super helpful! Easy and they worked with me a lot to get the my price point. More

This dealership really gives great customer service. Cortez was my service rep and really made sure I was out timely as requested and gave me an explanation quickly of things I didn’t understand for wha Cortez was my service rep and really made sure I was out timely as requested and gave me an explanation quickly of things I didn’t understand for what was recommended to get my car service. Thank you Kia of Bowie for a good experience overall. Turn on the TV or add some work stations for customers who are staying or waiting for their car. More

I have come to the dealership 3 times for the same repair. They said they ordered the wrong part and also the part they ordered was faulty. And still after 3 visits, my driver's side airbag doesn't repair. They said they ordered the wrong part and also the part they ordered was faulty. And still after 3 visits, my driver's side airbag doesn't work. More

I explained my concerns upon arrival, only for the advisor to basically tell me that my car was ready withOUT fixing what I had addressed, the lady at the desk also is not personable and had an attitu advisor to basically tell me that my car was ready withOUT fixing what I had addressed, the lady at the desk also is not personable and had an attitude More

Coupon for 39. 99 end up costing me$67.00 so much for truth in advertising. Going valvoline. Next time 99 end up costing me$67.00 so much for truth in advertising. Going valvoline. Next time More

The only reason we stayed was we we needed a car and this dealership was 1 of 2 that had the car we were looking for, and Amy was very helpful. The advertised price of the car was apparently incorrect on th dealership was 1 of 2 that had the car we were looking for, and Amy was very helpful. The advertised price of the car was apparently incorrect on the website and the dealer discount was apparently listed wrong on the website. When we got to the dealership and test drove the car and decided we wanted to move forward with getting it, the sales manager was extremely rude when telling us he could not offer us the advertised discount and refused to accomodate us with any additional incentives despite their errors. They also printed the paperwork incorrectly several times and we had to request corrected paperwork. They had no sense of urgency or respect for their error or in wanting to make right that we were incovenienced. Amy was the only person who seemed to want to help us and seemed to try and make sure things were done as smoothly as possible. Based on this experience alone, we would not want to purchase another vehicle from this location again. More

Very patient and help. Amy did a great job and I will definitely sent friends and family to her. Amy did a great job and I will definitely sent friends and family to her. More