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Kia of Bowie - Se Hablo Espano

Bowie, MD

4.4
299 Reviews

16620 Governor Bridge Rd

Bowie, MD

20716

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Showing 299 reviews

June 04, 2025

Friendly service Cortez was awesome. Valet service was nice to have. Need water and coffee bar though. More

by Dave2kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez, Rose Bayat
Jun 08, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2025

I received prompt and courtesy service. I had my vehicle towed to the service department with a damage tire. It was repaired and ready for me in less than 24 hours. More

by davidjanifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Jun 04, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2025

My visit was amazing from the time I got there until the time I left. I was able to charge my phone on cords they had provided and a movie was put on for me to watch. I didn't realize how long I was there More

by Sherelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Jun 01, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi Sherelle, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2025

It took over 4 hours for an oil change and was promised a full car detail that was never completed. I got tired and left after waiting so long and being told it would take all day to complete this service. T More

by barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cortez
May 30, 2025 -

Kia of Bowie - Se Hablo Espano responded

I appreciate your feedback and understand any frustration this may have caused. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Dave Gruner General Manager - Kia of Bowie (240) 927-9800 dgruner@group1auto.com

May 28, 2025

The pink hair lady is crazy. She was nasty to customers, we overheard office drama, and a long poem about how she dislikes her job. More

by Jjj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada, Rose Bayat
May 30, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we truly appreciate your honest feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience. General Manager ppalenzuela@audigrapevine.com

May 23, 2025

I experienced professional and friendly representatives. I recently took my Kia in for servicing. I received fair pricing. More

by HappyMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez Lipscombe
May 25, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2025

They were very fair on our trade in, and we're not pushy or rude. They really made sure we got what we needed. More

by michelle.ma.dobbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haja, Rose Bayat
May 24, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi Michelle, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 11, 2025

I brought my car, not knowing what was wrong with it. And they were able to diagnose the vehicle with no problem and kept in communication with me about the whole process. I’m very appreciative of everyt More

by Dafreder0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
May 13, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

Good customer service and good communication about your vehicle. The service department was helpful in pointing out a recall I was unaware of. It was my first visit and I will be coming back for future ser More

by Jcadi2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
May 13, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, thank you for taking the time to leave a review for us at Kia of Bowie. We're happy we could meet your expectations! Until the next time we meet, take care!

May 01, 2025

I’ve had good experiences getting my Kia serviced here. The staff is knowledgeable and straightforward. More

by sunnysideup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles (Chuck) Ficklin and Earl Ward
May 05, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kia of Bowie. Please don't hesitate to reach out if there's anything additional we can do for you.

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