Kia of Carson - Service Center

I have a busy schedule, so coming in was easy! Joseph was super helpful with all the questions I had with my service Joseph was super helpful with all the questions I had with my service More

Every time we come for service we get friendly staff and the vibes feel right. See Juan in service. the vibes feel right. See Juan in service. More

Pesimo servicio más de 4 horas solo por cambio de aceite. Y no estaba tan lleno que se diga. Y no estaba tan lleno que se diga. More

Acosta was great to deal with, he was attentive and kept me updated through the whole process. Superior customer service. He went out of his way to help me and really cared. Thank you so much Acosta! I woul me updated through the whole process. Superior customer service. He went out of his way to help me and really cared. Thank you so much Acosta! I would ask for Acosta if you go here because he will take care of you. More

Great service! !! Amazing energy the best experience at a dealer. Felt like Shanarah actually genuinely cared and went about and beyond. Extremely thorough and knowl !! Amazing energy the best experience at a dealer. Felt like Shanarah actually genuinely cared and went about and beyond. Extremely thorough and knowledgeable 10/10 More

If I could give no stars I would’ve Kia of Carson is the worst dealer they have bad customer service I took my car for maintenance and left with a check engine light not cool at and I tried speaking to bot worst dealer they have bad customer service I took my car for maintenance and left with a check engine light not cool at and I tried speaking to both managers ERIC AND BRADLEY all they said they were able to help with is a discount off of a $600 dollar cost I don’t recommend this place to anyone sorry Kia of Carson but this place sucks More

Terrible worst dealership ever. Takes about 4 hrs for an oil change and seems like a lot of people are just on their phone doing nothing. Highly recommend not coming here for any Takes about 4 hrs for an oil change and seems like a lot of people are just on their phone doing nothing. Highly recommend not coming here for anything. More

Took our brand new car in for an oil change. Got it back with the car shaking and the check engine light on. These guys are a complete joke. Then they gave us attitude like it was our fault. Got it back with the car shaking and the check engine light on. These guys are a complete joke. Then they gave us attitude like it was our fault. Save your time and drive to Carson Kia. Like....who screws up an oil change??? More

They couldn't program a key fob for me, but charged me $190.00 anyway. The service mgr says, "I have to change for the technician's time". xxxx, the technician is an employee and I am sure he/she doesn't $190.00 anyway. The service mgr says, "I have to change for the technician's time". xxxx, the technician is an employee and I am sure he/she doesn't make $190.00 for failure to do what was promised. More

One of the worst places in the world. I wouldn't recommend the service dept. to anyone. Go elsewhere to buy and service a vehicle. 2017 Kia sorento. One of the worse experience I've had i I wouldn't recommend the service dept. to anyone. Go elsewhere to buy and service a vehicle. 2017 Kia sorento. One of the worse experience I've had in my 55 yrs. of life. Highly dissatisfied. Not sure if they hire top rated mechanics here. From the Weekly Receptionist, to the Sales District Manager Willi, that service center need to be revamped. Kia Coporate office need to visit this awful service center real soon. Was just there this Sunday 2/27/22. And observed and another very unhappy customer, that was waiting to here from a manager before she left with her vehicle. My car was there since 11/27 needing a motor. Finally they motor came in on Wednesday, I was contacted by the service guy Rios that my car was finished on Saturday 2/26/22/ He stated "The mechanic test drove it, and checked out everything, and it was ready to go". I told him I would be there on Sunday to pick it up because I was working at the time of his call. He gave me the thumbs up on the pick date. I got there to pick up my vehicle and he took them 30 minutes to find it. Then the service lady had to find jumper cables to jump start my car, when she brought it to me if was filthy dirty, and months of being there. A light on the console was broken out, my grandson's ninetendo switch was missing and it was stored up under the seat, out of plan sight. My friend who accompanied me to pick up my car. Shut the car off on the lot and it wouldn't start back up. The weekend manager and to re-jump my car and stated that it was my battery and my concern, not theirs. He was going to jump start it one more time, but if I shut it off once more, he would not jump start it again. I had just purchased a new battery in August of 16, 2021... I wish I could give negative stars right about now. More