10 Kia Dealers near 90745near 90745

I'm now a repeat customer with this outstanding service - James T.

I'm now a repeat customer with this outstanding service shop. Competent, customer-focused service. Sam went above and beyond to explain my car's service needs.

Hello, I would like to take the time to acknowledge - Carcamojacqueline

Hello, I would like to take the time to acknowledge Sharleen Macias. I recently had an outstanding experience with my service advisor Sharleen Macias, and I feel it’s important to recognize the level of professionalism and care I received. From the moment I arrived, she was very welcoming, attentive, and genuinely focused on making sure all of my concerns were heard and addressed. Sharleen took the time to clearly explain the services needed, provided honest recommendations, and kept me updated throughout the entire process. I never felt pressured—just well-informed and confident that my vehicle was in good hands. Her communication was excellent, and they went above and beyond to ensure everything was completed on time. It’s rare to come across someone who truly cares about customer satisfaction the way she does. Sharlene’s dedication, transparency, and friendly attitude made the entire experience smooth and stress-free. I highly recommend working with her if anyone is looking for reliable and exceptional service. Please let me know you have any questions or concerns. Sincerely a happy customer 😊

The customer service was great and they had quite a bit - Mak

The customer service was great and they had quite a bit of inventory on the lot. Everyone we encountered was friendly and were happy to help without being to pushy or pressuring us to buy a vehicle. The finance person was also willing to work with us on lowering the monthly payments without having to sacrifice the 10 year warranty and 4 “free” oil changes per year. I would highly recommend this location if you are looking to buy a Kia.

Their service department is awesome. - oohdebra

Their service department is awesome. They know their products. Chris was extremely helpful and didn't try to upsell me This is the highest rated Kia dealer and their service is why.

I was looking forward to buying my next Soul from here - Andrew

I was looking forward to buying my next Soul from here but I don't trust this Kia anymore and will probably choose a different brand altogether. I came in with my Kia Soul with a very simple issue - cylinders one and four are misfiring at high acceleration with engine codes P0300, P0301, and P0304 displaying intermittently. Firestone suggested I take it to a dealership so I did. Guy escorting me in says "no problem, that's an easy fix." Anthony (service advisor) was kind and descriptive and was verbose on the diagnostic sheet he sent to the shop, describing exactly what was wrong and how to replicate it when test driving. He says four days for diagnostic, I say ok, he says they don't do diagnostics on weekends so it'll be until Thursday (six days.) Understandable. On Tuesday (four days later) the technician texts me an inspection video and says, "You had some codes you said you had in your vehicle. However, I scanned your vehicle and the only code that was stored in as history, meaning the only code that was active in the past, is a P045." That was an unrelated EVAP leak code that they did a leak test for and determined was not an issue. So they didn't test drive the car or look into my actual issue at all. So I text them back and explain the entire issue over again in text and that if they test drive it, you will know immediately that something is wrong. No response. I call them and leave a voicemail with Anthony. No response. I call again the next day; straight to voicemail. I text and say "What is the status of my car? Nobody is returning my calls." Anthony texts back and says he's off today and will call me in the morning (Saturday.) The morning comes and goes. At 4:12pm I text "Hello, still waiting for a call back." I finally get a call back and they say it's a catalytic converter issue and it needs replacement. I ask him for 15 minutes to confirm and he says it'll be $1450 before tax, around $1500 after. I say nice and let's do it. He says car should be ready by Thursday. It's now Tuesday. They've had my car for ten days, and now I receive a new message saying that there was a "pricing error" and the updated quote will be $5449.95, truly an unfathomable jump in the price. I decline out of pure shock and he says "ok, since you're declining you'll now have to pay the $280 diagnostic fee" Tried to speak to a manager (Eli) today, straight to voicemail with no response. Great! You guys kept my car for ten days, wouldn't offer me a loaner or rental until the diagnostic was done four days in, wasted those four days and didn't diagnose the issue at all, then misquoted me eight days in and raised the price by nearly four times the original amount on day ten, wouldn't text me back or return my already scarce calls, and now I'm expected to still pay the diagnostic fee. I guess that fee isn't contingent on the quality or completeness of your diagnostics. Definitely do not recommend this dealership for a number of reasons - price, scheduling, but most importantly, communication.

Extremely thankful and happy with the best team at this - Cici

Extremely thankful and happy with the best team at this dealership. Sales person Elena , Raul, and Jordan - the finance manager. Thank you for your time, patience, and commitment to your customers. Elena ensured that we had the best experience buying a new car. While these purchases tend to be stressful, Elena made sure that it went as smoothly as possible. 100 % recommended!!!

crankshaft pulley bolt - R&T

I am consistent about maintaining my car and when things come up. Had a weird vibration in the steering wheel that was diagnosed as nothing. This happened just prior to the 100,000 mile warranty expiration. I took it in again when it persisted, just slightly after the 100,000 mile warranty expired and the problem was diagnosed as a broken crankshaft pulley bolt. They also gave us the impression that they knew if was probably this problem when we brought it in originally. I was furious but what can you do. Now, years later, I receive a class action lawsuit notice about this very problem. Bad news is that I have sense tossed the receipt to prove that I had to pay the $1,000+ repair bill. Very, very frustrating.

My experience with Kia Santa Monica was excellent from - Miles N

My experience with Kia Santa Monica was excellent from start to finish. Jason and Eric provided outstanding customer service—professional, attentive, and genuinely committed to ensuring everything went smoothly. They took the time to explain every detail, answered all my questions patiently, and made the process feel effortless.