Kia of Cherry Hill

This dealership gave excellent service. I was in and out in 1 hour. The waiting area was very comfortable and clean. Everyone practiced social distancing and wore face masks. in 1 hour. The waiting area was very comfortable and clean. Everyone practiced social distancing and wore face masks. More

Courteous and keep us informed . Clean and sanitized waiting area with snacks/coffee. Service performed promptly and correctly. They explain in detail all work performed and “extras” they do re; fluids waiting area with snacks/coffee. Service performed promptly and correctly. They explain in detail all work performed and “extras” they do re; fluids etc More

Deceived and Disappointed A few days ago, I purchased a 2016 Audi A3 from Kia Cherry Hill. I specifically selected it because of their internet price. I did all of the financ A few days ago, I purchased a 2016 Audi A3 from Kia Cherry Hill. I specifically selected it because of their internet price. I did all of the financing stuff by phone, and to be polite, because of the Covid ordeal, I didn't even test drive the car. I rushed through all of the signings of the documents, to get in and out. I made the mistake of trusting I was getting the advertised price. Unfortunately, I got home, read through the paperwork carefully, and realized I was charged nearly $4000.00 more because I did not get the "internet pricing." I called the next morning and the finance specialist told me it was because of "inflation." I knew there was nothing I could do about it, it was my fault. I just hate dishonesty. To add insult to injury, they didn't give me any floor mats and my lug nut caps are missing. I spent another $200 getting them from Audi parts. My only recourse is I would never buy or recommend them. Just disappointed and kicking myself for being foolish. The salesman was nice at least. More

I turned in a lease for a new lease. I wanted a new Forte with a lower monthly payment and i was very satisfied with the deal. Nice people to work with. I’ve been a customer for years. with a lower monthly payment and i was very satisfied with the deal. Nice people to work with. I’ve been a customer for years. More

My service appointment was easy to book online and I was able to get a convenient time. Also, kudos to Sam for the courtesy rides to and from. able to get a convenient time. Also, kudos to Sam for the courtesy rides to and from. More

Great experience for service, felt save and comfortable in the waiting room. They said an hour and it was an hour. Donuts look good but everyone was afraid to take one. in the waiting room. They said an hour and it was an hour. Donuts look good but everyone was afraid to take one. More

Very courteous and helpful staff from the lot person to service desk person who checked me in. Same can be said at the time I picked up my vehicle when service was complete. service desk person who checked me in. Same can be said at the time I picked up my vehicle when service was complete. More

I made an appointment and service was excellent. Social distancing was in order. The wait time was within an hour. Every one was pleasant and concerned distancing was in order. The wait time was within an hour. Every one was pleasant and concerned More

Polite and informative knowledgeable and was very willing to work with me on future maintenance updates & the customer lounge was clean coffee and donuts were fresh. willing to work with me on future maintenance updates & the customer lounge was clean coffee and donuts were fresh. More

They were very friendly and easy to work with! I bought my Jeep from out of state and they made it super easy for me. I drive 4 hours for my Jeep and I love it I would do it again!! Thanks so much easiest my Jeep from out of state and they made it super easy for me. I drive 4 hours for my Jeep and I love it I would do it again!! Thanks so much easiest car buying experience I’ve ever had! More