Kia of Coatesville

Don't plan on them honoring your right to privacy I requested via email that I wanted my personal info separate from a certain individual. They contacted that person and allowed them to read the ema I requested via email that I wanted my personal info separate from a certain individual. They contacted that person and allowed them to read the email. More

A wonderful experience My husband, daughter and I needed a second car, so we looked online at the inventory of Kia of Coatesville. We had a few cars in mind and we decided My husband, daughter and I needed a second car, so we looked online at the inventory of Kia of Coatesville. We had a few cars in mind and we decided to go take a look at them. When we got there we were able to look around by ourselves, which we prefer. Dave Koch came out to see if he could help us......... And he did just that. We took our Kia sportage for a test drive and we fell in love with it!! We had no credit, so we were worried. Dave and Clay worked their magic and got us into our new car! Our entire experience was easy and stressless! Thank you to everyone involved! We will get our next car there also! More

Simply a miracle!!! Still in shock!!! Upon learning that my 1994 Nissan would not pass inspection without alot of repairs and a large sum of money, I decided to go see Sharif Aly of Kia Co Upon learning that my 1994 Nissan would not pass inspection without alot of repairs and a large sum of money, I decided to go see Sharif Aly of Kia Coatesville, hoping he could find me a car within my budget as I have heard great reviews of his "above and beyond" customer service skills. I was a little apprehensive, as I have just recently began rebuilding my credit but Sharif assured me that if i came to see him he would "do the rest". Still a little weary, I went in to see Sharif in person, expecting at best that he might be able to put me into a used car without too high of a payment or interest rate. After checking my credit, which is minimal at best, Sharif told me my best chance was to try to finance a new Kia Forte. He was completely honest and up front with me through out the entire process. I drove home that night in a 2015 Kia Forte, before I had approval, because Sharif felt confident he could make it happen for me. The following day could have been torture, waiting to hear good news, but expecting the worst. Sharif, however stayed in touch with me throughout the entire day, keeping me updated on every different option he was trying to make this happen for me. Sharif spent that whole day trying different banks, different approaches, pretty much harassing his finance manager, until he got the answer we were waiting for. I had more or less given up when Sharif called me, only a little over 24 hours from the time I went in to see him to attempt to buy a used car, to tell me to come in to sign the papers for my brand new car!!! I really am still is shock! At 31, only 6 months ago I started rebuilding my credit with a secured credit card and here I am with a brand new Kia!!! I cannot thank Sharif Aly enough for the time and effort he took to make this happen for me!!! I never expected with my less than desirable credit situation that anyone would take the time or treat me with the level of respect that Sharif showed me. And now that I am on the road to better credit, I will never buy a car from anyone from him, he has earned my loyalty, and I would recommend him to anyone and everyone who is looking for a salesman who really cares. Even after my purchase he helped me with my insurance company and has been following up regularly. If you are in the market for a car, no matter your situation, go see Sharif Aly at Kia of Coatesville!!! As he told me when I had very little hope... "you come in and i will do the rest". And he will deliver!!! More

Me in a Kia?!?! NEVER!!! Never say never. My 10 year old Honda was needing new brakes and tires so it was time to go car shopping to find a possible replacements... Of course another Accord wa My 10 year old Honda was needing new brakes and tires so it was time to go car shopping to find a possible replacements... Of course another Accord was the most likely choice but we drove VW and Toyota as well.. on a whim we stopped by Kia of Coatesville just to see what the Optima drove like.. frankly it was on a whim as I would never find myself driving a Kia....Kia? Are you kidding me? Well.. we test drove a 2014 Optima... and went no where else. The care is fantastically loaded with more than I could dream of.. (heated steering wheel??? seriously?), drives like a dream (I didn't know that driving could be pleasurable) and it looks sharp and the warranty is unmatched. I couldn't be any prouder of a car and my family laughs at me for getting it washed every week. Sharif Aly, Jim Sipala himself, Tommy and the whole gang were so easy to deal with...in fact I felt like I was bothering THEM with questions! I'm now a walking, talking advertisment for Kia and my friends and co-workers are sick of me talking about the car! Go down there now! Buy a Kia... Buy 2! More

Return Customer, Still Happy! We've been here before and had a good experience so we came back. We worked with Dave this time, since our previous sales person was no longer there. We've been here before and had a good experience so we came back. We worked with Dave this time, since our previous sales person was no longer there. Dave was new, but he was attentive, helpful and extremely polite. We can be very rough to deal with, but Dave handled it beautifully. In the end, we got the car we wanted at a great price and great rate. I can highly recommend Dave, Andrew and Tommy! Thanks guys!! More

outstanding customer service Having worked in retail most of my life I understand its challenges. But I also know how I like to be treated and Sharif and Jason went above and beyo Having worked in retail most of my life I understand its challenges. But I also know how I like to be treated and Sharif and Jason went above and beyond to make my buying experience the most pleasant and stressfree imaginable every question was answered without attitude and when the financing part started I was not rushed and every option was explored to mert my needs. This dynamic duo are rare in todays world. Will I buy from them again? Most definately and you should too! More

Sharif Aly Makes Car Buying Fun!! AGREEABLE ENTHUSIASM – I strongly recommend both Kia cars and Sharif Aly, the awesome man who sold me my first new car, a 2015 Kia Soul! I have extens AGREEABLE ENTHUSIASM – I strongly recommend both Kia cars and Sharif Aly, the awesome man who sold me my first new car, a 2015 Kia Soul! I have extensive training in customer service, and the number one way to treat customers right is to exceed their expectations!! Sharif Aly presented himself and Kia in a personable, enthusiastic, knowledgeable way that impressed me highly! I feel thrilled driving my new Kia Soul! I feel doubly joyful knowing I was treated with kindness and respect, and an upbeat enthusiasm in Sharif that is contagious! This man is doing something he loves and believes in! I never felt pressured: rather, I felt well-informed and his welcoming treatment left me with a fresh dose of self-respect. INCREDIBLE CREDIT – My car with 205,000 miles broke down one week into a new job. Transportation became a serious crisis, because I live an hour from my job. My need for a car to keep my job was an emergency. My previously-good credit was marred after long term unemployment in the past. As if that wasn’t difficult enough, I just started my new job. Sharif didn’t put up road blocks – instead, he knocked them down, one by one, until the moment came when I felt like I was walking on water, or rolling as the case may be! This is my miracle car, and even the used car dealerships were shaking their heads no at my credit situation. EXCEEDED EXPECTATIONS – The Kia Soul is adorable, and I girlified mine right away with hot pink, fuzzy car seat covers! Once again, the Kia has exceeded my expectations! Do you know why the banks will take a second look at questionable credit like mine? Because their cars carry a 10 year drive train warranty and a 5 year bumper-to-bumper warranty against manufacture defects! What peace of mind! And, no, I am not being paid to write this glowing review! I feel wowed out! SERIOUS SIRIUS – Further, the Kia has amazing safety features, such as an insulation pad connected to the inside of the hood, that drops in case of an engine fire, after the connectors melt! Inside is the good stuff: an onboard computer that syncs to the Bluetooth on my phone; plays Sirius radio, has a touch screen, and has a back-up camera! This Kia dealership in Coatesville is far above average, and I feel happy I found them when I was in need of reliable transportation! I look forward to driving my Kia Soul for many years to come! Thanks again, Sharif! More

Outstanding! It was time for me to update one of my vehicles. I currently have two Kia's and I absolutely love the Kia brand. In my opinion they are engineered pro It was time for me to update one of my vehicles. I currently have two Kia's and I absolutely love the Kia brand. In my opinion they are engineered produced well and a very good value. They have one of the best warranties in the industry. What I don't like is car shopping bit I needed a car I bit the bullet and started my research. I knew I wanted a Kia, I didn't what model and what dealership. I started my research online and found a car in stock that looked appealing. I emailed the dealer on a Sunday night. I was promptly contacted by a salesperson from Kia of Coatesville. We exchanged an email and agreed on a time to talk on the phone. The salesperson I worked with is Josue "Sway" Concepcion. Sway and I had a discussion about what I was looking for both in a vesicle and in a dealership. I was impressed with my phone conversation with Sway. It was straightforward with being overbearing or pushy. We set up a time to meet. Upon meeting Sway I found him to be very personable, a good listener, and very knowledgeable on the Kia products. The car I was interested in was a 2014 Forte Coup. Sway should me a particular car that all the features that I wanted. He reviewed all the car's features thoroughly and in a well laid fashion that was very understandable. After reviewing the vehicle I pretty much knew it was the one I wanted. Next came the financial part. I explained what I was looking for financially and Sway reviewed all my options in a clear direct fashion. Sway took my information and worked with Tommy Lannicelli. The bottom line is we arrived at figure that more than meet my expectations. Once the financial paperwork was completed I reviewed with Tommy. I had decided on a lease. Tommy's review of the lease brought out some benefits of leasing that I was not aware of. He explained everything very clearly. Overall my car buying experience was excellent. I would feel 100% comfortable recommending both the dealership, Sway, and Tommy to both my friends and family. More

I will never deal with anyone else! This dealership gave the most easy, comfortable, and impeccable service I have received in a long time from any type of business. I had the best sales This dealership gave the most easy, comfortable, and impeccable service I have received in a long time from any type of business. I had the best salesman Sharif Aly who answered everything I had to ask. He described the KIA Forte, which I was interested in, inside and out. He was what made it such a great and easy experience and decision to buy the car. He is a very comfortable, relaxing, and a very professional person to deal with, which sold me. He also helped me deal with KIA's great financial services, which whome I dealt with Tommy Iannicelli, who was also very comfortable and easy to talk to. He answering any question I needed in perfect detail. From this experience I now know, with out a shadow of a doubt, that there is no other dealer or there two employees I will ever deal with. Jim Sipala's KIA of Coatesville, Sharif Aly, and Tommy Iannicelli are my home dealers from now on. More

Best Car Sales Experience Ever! I purchased a Kia Optima from Kia of Coatesville and I must say that it was by far the best car sales experience ever! From Sharif Aly to Jim Sipala I purchased a Kia Optima from Kia of Coatesville and I must say that it was by far the best car sales experience ever! From Sharif Aly to Jim Sipala to Tommy Iannicelli, everyone made the experience easy!! Did not feel any pressure to buy at all. Tommy worked his magic and got me a great deal. I'll definitely be back!!!! More