Kia of Coatesville

Dustin Tucker is a remarkable salesman, I would definitely buy a car again and refer people to him. He makes you feel secure and confident in your buying experience. definitely buy a car again and refer people to him. He makes you feel secure and confident in your buying experience. More

I spoke with James on the phone after receiving an email offer. The email offer came after I had my 2010 Kia forte serviced a few days earlier. The email thanked me for my decision to have my vehicle servic offer. The email offer came after I had my 2010 Kia forte serviced a few days earlier. The email thanked me for my decision to have my vehicle serviced by this dealership and it told me that they were in need of pre-owned vehicles. It asked would I be interested in a free inspection/evaluation to see what my old vehicle was worth in reference to purchasing a new one. To be perfectly honest, my credit is not the best at this time and I told James that I was pretty sure that I would not be able to buy a new vehicle even if I traded in my old one. James was very diplomatic but also very confident that he would be able to get me into a new vehicle today. I was very skeptical and we talked for a little bit. He asked me if I could come see him this afternoon. I said, why not! I figured the ultimate end would be a no answer but I was sure that I would be at the dealership for no more than 30 minutes then I would go home with my old car. Well instead of going home with my old vehicle, in less than one hour, James was congratulating me on my new vehicle and shock upon shock, at a lower payment than my old one! James was professional, emphathetic, efficient and personable. He had an easy smile and he worked quickly. I can't remember purchasing a vehicle in so short a time. It was a surprising and wonderful experience! Thank you James and to everyone at Kia of Coatesville, including those very hardworking guys in the service department. More

I went in to see if I could get out of my xxx car into a new one. I worked with Chris and he was great to talk to. He helped me to find the PERFECT car and it fit my budget. I would recommend to anyone out new one. I worked with Chris and he was great to talk to. He helped me to find the PERFECT car and it fit my budget. I would recommend to anyone out there who needs a car to come to Kia of Coatesville and see Chris Houston. He will get you in the car of your dreams. More

"Sway" Concepcion was wonderful in helping us get into the first 2014 Kia Soul sold in the East USA. I feel happy that I finally bought a car that I have fallen in love with. Everyone at the deal get into the first 2014 Kia Soul sold in the East USA. I feel happy that I finally bought a car that I have fallen in love with. Everyone at the dealership was fantastic and made us feel very comfortable. More

Everyone there went out of their way to help me get into the car I loved! Would recommend them to anyone who is in the market for a KIA. the car I loved! Would recommend them to anyone who is in the market for a KIA. More

The staff was very helpful, helped me exhaust all possible options to finance my new Kia, Josue "Sway" was very friendly and was very knowledgeable about the vehicle I purchased. The finance manager possible options to finance my new Kia, Josue "Sway" was very friendly and was very knowledgeable about the vehicle I purchased. The finance manager was amazing she worked her magic and was able to meet my budget needs. would recommend this dealer to anyone! More

Absolutely the best sales team around. They were quick and easy to work with but very and extremely customer focused. Its not something you are used to shopping for a vehicle. I would recommend KOC to any and easy to work with but very and extremely customer focused. Its not something you are used to shopping for a vehicle. I would recommend KOC to anyone looking for not only a great car but someone looking for a GREAT experience! More

Started looking for a Sorento, Jason was the internet contact. Very nice tried to come up with a vehicle to soot our payment we wanted. Really could not come up with a car we wanted to our liking at the contact. Very nice tried to come up with a vehicle to soot our payment we wanted. Really could not come up with a car we wanted to our liking at the payment we wanted. So we decided not to proceed because our 04 Sorento is paid for and in very good condition. Then we received a sales flyer online for a three day sale they were having. So out of curiosity we went down to look. Jason turned us over to another salesman James. Everything we looked at he said would not fit the payment we wanted. When ask about the sales he said "that was only on the high dollar models they can't sell. So we found an Optima demo we liked Loaded high end. Now we were turned over to Tommy really nice guy. after talking we decided to test drive SXL model. Tommy moved on and told James to get the car. After about five minuets James comes back and says to us "I have a nice SX model that would be great for your budget because it was $5000.00 less and did we know that the chrome wheels if chipped are about $800.00 a piece." Just because we wanted a certain payment and a good deal he ASSUMED we did not have the money to afford the SXL and treated us like we were second class citizens. Then when we decided to leave because the way we were treated Jason decided to proceed to tell us they were doing all they could to work with us and that we drove all the way there and we wasting our time if we left. Well number 1, we always go out to eat on Friday nights so we did not waste our time we had a good meal and went home. Second of all we make a very good living and could afford any car on that lot, we just choose to keep payments lower. More

Worked with salesperson Chris Houston to buy my 2010 Kia Soul. VERY happy with my buying experience! They worked with my limited budget. Very pleased!! Soul. VERY happy with my buying experience! They worked with my limited budget. Very pleased!! More

The car they listed for sale was stated to have been inspected without any body damage. Prior to purchase I asked the salesperson to walk around the vehicle and inform me prior to driving out if there inspected without any body damage. Prior to purchase I asked the salesperson to walk around the vehicle and inform me prior to driving out if there were ANY issues with the car visually. He confirmed he had walked the vehicle and that there were no issues. The front hood was dented with numerous scratches around the vehicle. Additionally they stated they performed a thorough inspection and that the car was good to go. Upon taking it for inspection there was a leaky shoch that they never disclosed and certainly knew about. They were not friendly... smiling when you lie is not friendly. I would NEVER trust them for anything again! More