Kia of Coatesville

From the time I walking in the door until I left I was impressed with everyone who worked there. They were professional and helpful and I knew I was in good hands. I will be back! impressed with everyone who worked there. They were professional and helpful and I knew I was in good hands. I will be back! More

Staff is courteous and knowledgeable. Great quality of service. Free amenities including vacuuming and washing of car. Free coffee and snacks too! Great quality of service. Free amenities including vacuuming and washing of car. Free coffee and snacks too! More

From 1st phone call to paperwork completion, Kia of Coatesville staff were honest, timely, fair, patient, committed to providing excellent customer service and a pleasure to work with throughout the en Coatesville staff were honest, timely, fair, patient, committed to providing excellent customer service and a pleasure to work with throughout the entire process. I want to personally thank my 1st contact - Hannah (amazing internet sales associate) and her co-worker Becky (outstanding Product Specialist) for all their hard work, patience with answering all my questions and working so very hard to find our family the right car at the right price in a time with inventory at record lows. They were always very professional, a joy to interact with, never pressured me, honest & willing to go the extra mile which is extraordinary in today’s high pressure sales environment. I also appreciated the ability to handle almost all of the sale process via emails, texts & phone calls as this was more convenient for my schedule. Finalizing the sale was also an efficient, no pressure and pleasurable experience. Patrick (Finance Mgr) was very organized, calm, thoughtful and made the signing of all documents so easy with no pressure. Actually everyone at the dealership made my husband and I feel welcomed and appreciated. I highly recommend this dealership to anyone in the market for a new car because Kia of Coatesville doesn’t just “talk” about excellent customer service - they show their commitment in their “actions” & we all know “actions” speak much louder than “words”! TY Hannah, Becky & Patrick:) BK More

Excellent service! Recommended. Sales team is awesome and service department is accommodating. Highly recommend. Thank you! Recommended. Sales team is awesome and service department is accommodating. Highly recommend. Thank you! More

Service was quick and done correctly. Very friendly staff and was overall satisfied with the whole experience. Very friendly staff and was overall satisfied with the whole experience. More

The service department is very polite, prompt and efficient. Vacuuming the front seat flooring is a nice touch efficient. Vacuuming the front seat flooring is a nice touch More

Excellent service they take very good care of your vehicle and they know what you’re doing very professional I would recommend this dealership to anybody vehicle and they know what you’re doing very professional I would recommend this dealership to anybody More

Their service is incredible. They even sent me home in a Lyft while my car was being serviced. When it was done, they had a the Lyft pick me back up. Work was completed on time a They even sent me home in a Lyft while my car was being serviced. When it was done, they had a the Lyft pick me back up. Work was completed on time and at a very competitive rate. I highly recommend them. We bought new, and have not regretted is for a second. More