
Kia of Columbia
Columbia, MO
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Great service Service advisor was great and awesome to work with. He listened and took care of the problem and loaned me a car until could get fixed. Hope they kee Service advisor was great and awesome to work with. He listened and took care of the problem and loaned me a car until could get fixed. Hope they keep both service advisors! More
Always the best service. Service department is efficient and timely in repairs. Lets me know if something needs to be done to keep my Kia Soul running at its very best. Service department is efficient and timely in repairs. Lets me know if something needs to be done to keep my Kia Soul running at its very best. More
Quick service, Fast Internet I set a same-day appointment for an oil change and they were running on time when I got there. They got my car in quickly and sent me off to the waiti I set a same-day appointment for an oil change and they were running on time when I got there. They got my car in quickly and sent me off to the waiting area. I enjoyed the free water and Netflix (on their surprisingly fast internet) and the oil change and tire rotation were done before I finished a second episode. All in all, a better than expected bout of auto maintenance. More
Used to be satisfied Past experiences have been good but recently I arrived for an 8:45 am out change appointment and at 9:45 am I noticed that my car was still sitting wh Past experiences have been good but recently I arrived for an 8:45 am out change appointment and at 9:45 am I noticed that my car was still sitting where I dropped it off. After asking about it I was told they will make room for it in a bay. The salesperson apologized but I expected a discount to be offered for the waste of my time. More
The dealership is for the customer. Because when we walked in the dealership and started talking we knew that we were wasn't just a number that the staff was going to help us no matter w Because when we walked in the dealership and started talking we knew that we were wasn't just a number that the staff was going to help us no matter what it took or how long More
Excellent service. They were busy but got to my car quickly and even repaired my tire that had a nail in it. They kept me updated on the time it would take for service. They were busy but got to my car quickly and even repaired my tire that had a nail in it. They kept me updated on the time it would take for them to be finished. More
Very nice Went for oil change, treated very nice and service was done in great time dealership was nice and clean. Would recommend it to anyone! Thanks for the Went for oil change, treated very nice and service was done in great time dealership was nice and clean. Would recommend it to anyone! Thanks for the great service More
Oil change Cole was SUPER. great employee- he worked me in on a friday when no appointment available - left my Escape & it was done at 4 when he promised- HINT Cole was SUPER. great employee- he worked me in on a friday when no appointment available - left my Escape & it was done at 4 when he promised- HINT hire/retain good techs-- More
Not sure it happened. Bought a 18 Kia Optima, had to bring car back for Xzilon and Diamond Fusion treatments. Not a big deal. Took the car in and when I got the car back Bought a 18 Kia Optima, had to bring car back for Xzilon and Diamond Fusion treatments. Not a big deal. Took the car in and when I got the car back about two hours later,. I could tell the windshield had been cleaned and treated. I could not tell if the interior had been treated. The exterior had not been touched I would have to assume that when you treat a paint job for protection you would have to clean the paint prior to treatment. The exterior of my car had not been touched. Dead bugs we're still on the grill and hood. Also noticed four or five paint chips on the hood that we're not there before I had only put about 200 miles on the car, not sure when they happens. This was my first time taking my car to them for service. Hope future service improves. More
Great car, great price, great experience Paul and the sales team made buying a new car an easy and enjoyable experience. I appreciate their attention to detail. Super duper awesome sauce. Paul and the sales team made buying a new car an easy and enjoyable experience. I appreciate their attention to detail. Super duper awesome sauce. More