Kia of Columbia

I definitely would not recommend Kia of Columbia. The sale person wasn't bad, but inwas sold a vehicle that they didn't have all of the paperwork for. Talked to them on the phone and was told that the paperwork got lost in the mail. On the plus side they said that they would pay all the late fees and the renewal fees for personalized plates, plus any tickets that I may get.

Took our Kia in for warranty work. The fuel line was not properly reconnected and the engine caught on fire within 5 miles of leaving the dealership. The car was totaled by the insurance company.

Kia of Columbia has the worst service department. I have purchased several new vehicles and referred a couple of people to this dealership. Once the sale is closed that is the extent of the customer service. I just wanted an oil change. I have called several different times. They are always too busy at least on that day. So I decided to call a whole week in advance just for an oil change. They do not have any opening for the time I need. If they are so busy EVERY day and too busy to do a basic oil change, they may need more service people. I would expect when you call to get an oil change they would say "sure come on in". Guess it doesn't work that way anymore. I think it still does at Jiffy Lube which is where I will start going or another dealership. I'm old school and feel like my $35,000 was worth a little more to them. They also would not let me test drive a Telluride by myself. Even after being a loyal customer. Other dealers let me drive what ever I want by myself. No trust. But I have to trust them. HA! As long as I live in this town, I will never buy another Kia from Kia of Columbia. What a shame. I also will never refer another person. . Thanks Kia of Columbia for the lousy customer service and making me feel like I was just another annoying customer .

We got our 2020 Kia Sorento and it was the best place to purchase a new car. Hilario Delgado Rea was our sales person and he was a great guy. He helped us get the best deal we could have. I would recommend him look him up at Kia of Columbia his a great guy!

I purchased a car from Kia two weeks ago and the experience couldn't have been better. Novy Foland was great! I never felt pressured and I will definitely come to buy a car here if the need arises again.

After being purchased by Joe Machan's group I had a very good experience all around. My salesperson Novy Foland was awesome!!!I will definitely deal with him again!

My experience buying the car here was great. Novy could not have been more helpful and I never felt pressured. It was a very positive experience. However, one of the features on the car isn't working and I was told to go to service. I waited for one customer to take her turn and then expected to be at least asked what I needed. Instead, the one person working made a phone call related to the previous customer (who had left) and then took off his mask (which are mandated in our community). A second person was working in his office and he also had no interest in finding out what I needed. It was by far the worst experience I have ever had at a dealer.

I had a great time buying from Kia of Columbia. Hilario was so helpful and made the buying experience fun! I would definitely recommend them to everyone!

Mindy was an excellent sales person. She listened to what we wanted and got the deal done. We will be back for sure and recommend others to Kia.

We had a good experience at Kia of Columbia! Expenses were explained and there were no hidden fees. Make sure to ask about your interest rate at the end before you sign the final paperwork. We love our new 2021 Kia Telluride! When you go, make sure to schedule your test drive with Hilario Delgado Rea.