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Kia of Columbia
Columbia, MO
751 Reviews
Kia of Columbia is the premier Kia dealer of Columbia, MO and is honored by its faithful clientele and dedicated to top quality customer service. We have a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs. Browse our thorough inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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June 16, 2016
Customer Satisfaction is Highest Priority Kia of Columbia, formerly, Hood Motor Company takes complaints seriously. The new owners are phenomenal at reaching to customers who might not be p Kia of Columbia, formerly, Hood Motor Company takes complaints seriously. The new owners are phenomenal at reaching to customers who might not be pleased with Sales or Service and as they say, "bend over backwards" to negotiate an amiable solution. I am such a customer and I can't recall an auto dealership trying so much to ensure that a customer is retained by positively meeting the customers needs. Great job in turning a negative experience into an overwhelming positive one by offering generous resolutions! Kudos! More
by Jhwalk62
Employees Worked With
Danielle Kellar
June 16, 2016
Friendly, Helpful Staff. Great service! Very pleased with my experience at Kia of Columbia. Service is great, and my salesman, Matt Burgher, has been awesome throughout the entire process. Very pleased with my experience at Kia of Columbia. Service is great, and my salesman, Matt Burgher, has been awesome throughout the entire process. Thanks! More
by Rex Rodenbaugh
Employees Worked With
Matt Burgher
June 10, 2016
Matt burgher! Matt's amazing salesman he will go out of his way to help you. Job nothing to big or small he is right there to assist you! Thanks Matt for all your h Matt's amazing salesman he will go out of his way to help you. Job nothing to big or small he is right there to assist you! Thanks Matt for all your help you are amazing and I recommend anyone to choose him for your car needs! More
by Cortney
Employees Worked With
Matt burgher
June 09, 2016
Great Staff!!! Great staff to work with! Hope to do more in the future. It's nice to have someone down to earth who stays in touch with you. Great staff to work with! Hope to do more in the future. It's nice to have someone down to earth who stays in touch with you. More
by MissyHooks
Employees Worked With
Great Staff!
June 09, 2016
Great experience I went to look at new cars and was met by an enthusiastic and knowledgeable sales person, Matt Burgher. He was able to fully answer all of my question I went to look at new cars and was met by an enthusiastic and knowledgeable sales person, Matt Burgher. He was able to fully answer all of my questions as well as address all of my concerns. Matt guided me effortlessly through my car buying experience which included; showing me a vehicle that met all of my requirements ( and then some), introducing me to the finance and service managers and giving me a tour of the service department. I left with a great new car and great new relationships. More
by Wranglerscj@aol. Com
Employees Worked With
Matt Burgher
June 01, 2016
Great Car & Fantastic Service A Winning Combo Had a GREAT buying experience with these folks. Got us in a vehicle we love at a price point we wanted. The service was FANTASTIC! From our salesperso Had a GREAT buying experience with these folks. Got us in a vehicle we love at a price point we wanted. The service was FANTASTIC! From our salesperson, Randy, to the sales manager, Paul, what a Great group to work with. If you are looking for a new car check them out. More
by brendab180
Employees Worked With
Paul the Sales Manager was also very helpful and Great to work with., Randy Rinehart
March 26, 2016
Service department very disorganized! I made an appointment for an oil change and factory recall work. Was told 2 hours, tops. Came back after 3 hours and my car was outside but no one cou I made an appointment for an oil change and factory recall work. Was told 2 hours, tops. Came back after 3 hours and my car was outside but no one could find my paperwork. Come to find out, I had been bumped for a walk in customer. Was offered a loaner, but then told they didn't have any available. 5 hours after I'd arrived at my appointment my car was finally done. The final insult was when I was urged to give them a score of 10 when Kia calls. Yeah, right. Avoid this place like the plague. More
by Betsy A. Murphy
Employees Worked With
I don't know. Was too passed to note.
February 23, 2016
Wonderful experience The most friendly dealership I have ever walked in to. Novy helped me find a car that fit me and my family. Really enjoyed working with him and the re The most friendly dealership I have ever walked in to. Novy helped me find a car that fit me and my family. Really enjoyed working with him and the rest of the team. Would definitely recommend them to anyone that I know searching for a vehicle. More
by JmSteele
Employees Worked With
February 11, 2016
Very thoughtful serves I had very good service and thoughtful people there they all help me out with my new Car. the dealer Novy Foland was very good and came in on his day I had very good service and thoughtful people there they all help me out with my new Car. the dealer Novy Foland was very good and came in on his day off to work with my wife. That a night worker. The whole dealer ship help in the process of buying this car. They work with my wife and letting her come in later to sign her part of paper work . I am very happy with the Kia Thanks to Novy , the Sale manager, and business manger the Others that help me out Thank Again Tim Acra More
by tim a
January 30, 2016
Solid dealership I had an awesome experience here. I dealt with Randy Rinehart. He could have sold me a car with more miles and for far more money, if he wanted. Inste I had an awesome experience here. I dealt with Randy Rinehart. He could have sold me a car with more miles and for far more money, if he wanted. Instead he laid out some options that he thought could benefit my family more. Got me into a great car for my family and saved me money. As well he was knowledgable in every aspect I was curious about. Not all dealerships are after taking advantage of you and your money, some are after building future relationships with their clientele and sustaining that. I can honestly say this dealership seems to be very relationship-based. From Randy to the finance manager, everyone there was very personable and welcoming. I was very cautious going in there, and they completely understood. I was walked through the process thoroughly so I understood exactly what I was getting into.I was not rushed or pushed into a vehicle whatsoever. Needless to say this was a very impressive place, and I recommend anyone whose shopping for a vehicle or just curious about options, to give these guys a shot. I can confidently say I'll be long term customer here. Thanks More
by Mattotoole2
Employees Worked With
Randy Rinehart, finance manager
