Kia of Columbia

Well done & timely Cole Moore was my Service Advisor who was helpful, resourceful and responsive to my questions. He took his time to make sure I understood everything, Cole Moore was my Service Advisor who was helpful, resourceful and responsive to my questions. He took his time to make sure I understood everything, and helped me reinspect my car to insure that my tires were in good condition. This kind of service is what keeps me coming back!!! More

Great job Helpful and listens to what I wanted and could afford. Gave me a couple of options so I could decide what would work for me Helpful and listens to what I wanted and could afford. Gave me a couple of options so I could decide what would work for me More

Excellent Experience with Great Customer Service Huey and Ty were excellent to work with. We are extremely happy with our new car. I would recommend looking here for all of your vehicle needs. Huey and Ty were excellent to work with. We are extremely happy with our new car. I would recommend looking here for all of your vehicle needs. More

A great experience I had messed up a wheel shortly after purchasing our car. There was no way I was going to "live" with it this early on. I called the service center an I had messed up a wheel shortly after purchasing our car. There was no way I was going to "live" with it this early on. I called the service center and spoke with Cole about suggestions for someone to fix it. He called "their" guy and had an appointment made for the end of the week!! I took it in at 8am and a great gal, who was filling in for the other person who was on vacation, took me home and around 1pm was in my driveway, ready to take me back to get my car. The wheel looked brand new, excellent job!! It turned out to be a very pleasant experience from beginning to end. Cole was very professional and made sure the repair person would be there before I was taken home. Also, there was a recall on an electronic cluster that we didn't know about and they took care of that so we didn't have to make an extra appointment to get that taken care of. We LOVE our car and have been very impressed with Kia, Derek, Cole, and several others, that of course I don't remember their names. You are always greeted with a smile at the front desk and made feel welcomed. More

Awesome experience Very professional and friendly atmosphere. Novy and everyone at Kia made our car buying experience wonderful. Definitely recommend going by and buying Very professional and friendly atmosphere. Novy and everyone at Kia made our car buying experience wonderful. Definitely recommend going by and buying from these guys. More

Great experience Kia of Columbia has been easy to work with from the beginning. I'm always treated like I'm special every time I go in there. Novy and Michael showed m Kia of Columbia has been easy to work with from the beginning. I'm always treated like I'm special every time I go in there. Novy and Michael showed me they truly wanted my business from the minute I showed interest in my new Optima. I would highly recommend this dealership. More

Great Experience Novy Foland was great and helped out a lot. He didn't leave a detail out and was honest about everything that was asked, he didnt push for me to get s Novy Foland was great and helped out a lot. He didn't leave a detail out and was honest about everything that was asked, he didnt push for me to get something else or more expensive, and over all gave great service. More

Traded 2014 Cadenza for new 2017 Cadenza. I appreciate the patience Novy exhibited as he worked with me for about six months before I determined that the 2017 Cadenza was what I needed and co I appreciate the patience Novy exhibited as he worked with me for about six months before I determined that the 2017 Cadenza was what I needed and could not pass up. It was well worth the two hour drive to work with Novy. More

Wonderful service from people who care Being a first time car buyer, I was very nervous about the process, but the people at Kia took great care of me. I am extremely happy with my Optima, Being a first time car buyer, I was very nervous about the process, but the people at Kia took great care of me. I am extremely happy with my Optima, and I can't thank the staff enough for their patience with me (and a little of my father). Special thank you to Novy for his time. 10/10 would recommend him as a sales rep! More

Appointment DUH ??? And coupons watch out We called about 3 weeks ahead for an appointment to get our oil changed as we had other business in town. The appointment was at 9am. We arrived at 8: We called about 3 weeks ahead for an appointment to get our oil changed as we had other business in town. The appointment was at 9am. We arrived at 8:45. We were told it would be over an hour wait as 3-4 vehicles were ahead of us. How can that be when you schedule an appointment 3 weeks in advance . I had a coupon for the special oil change deal going on at that time . When my car was finally in the service area I was informed that it needed an air and cabin filter , the cost for both filters was $55 to which I agreed . When the service was completed the cont should have been $82 with the coupon but I was charged $105. I was hurried because of the delay and called later to find out the the coupon had not been applied. The work has always been good with no issues on any service we have but I have to say watch your wallet . Make sure you are charged correctly. More