Kia of Dayton

Very friendly, professional, & knowledgeable staff. They handled my vehicle with care. They listened to my concerns with my vehicle & made sure after my repair that my vehicle was returned in the same They handled my vehicle with care. They listened to my concerns with my vehicle & made sure after my repair that my vehicle was returned in the same state I brought it to them. More

Staff are friendly and explained all the stuff with my car to me in a simple manner. car to me in a simple manner. More

Bought several cars from this dealership. Never had any issues with their service department. Employees are friendly. If you have an issue they WILL resolve it quickly and professionally. Never had any issues with their service department. Employees are friendly. If you have an issue they WILL resolve it quickly and professionally. More

Kia of Dayton did a fantastic job with our Subaru cross trek. Highly recommended them. Fast turnaround time and pleasant to work with. Keep up the great work! trek. Highly recommended them. Fast turnaround time and pleasant to work with. Keep up the great work! More

I had a future appointment scheduled, but instead decided to come within two days for an oil change and tire rotation. The dealership service was very efficient and speedy. Excellent customer service. to come within two days for an oil change and tire rotation. The dealership service was very efficient and speedy. Excellent customer service. More

Good communications and friendly employees. Received a pretty good discount on my oil change Thanks Received a pretty good discount on my oil change Thanks More

I enjoy getting my truck serviced at Kia of Dayton. Everyone is so respectful and helpful. Everyone is so respectful and helpful. More

I jave been dealing with dealership since 2012. As I always get my repairs and service done with Kia of Dayton. But this last time when I had my car service for an oil change and tire rotation some As I always get my repairs and service done with Kia of Dayton. But this last time when I had my car service for an oil change and tire rotation something happen that I never thought it would as long as I am a loyal customers after buying 3 vehicles from them. On that day very special object was stolen from my car that meant a lot to me as my mother gave it to me and she had just passed this labor day 2022. I went back to dealership as I saw it was missing and the story goes on and on. But I will mot go back to this dealership as they are liars and thieves. I hate to do this but I have no choice because I don't want to get anything else stolen from me. More

Service department is a joke the body shop is top shelf we took a forte to the service center big mistake they charged 3200 dollars to replace the steering column we got it back it had a rattle so my 92 ye we took a forte to the service center big mistake they charged 3200 dollars to replace the steering column we got it back it had a rattle so my 92 year old mother took her car back to make sure it was safe and was wondering why it was rattling the guy took around the lot and and said her son could fix it so I took it back and ask what it was he said he didn't know he didn't hear it so how could he said it was safe so on the way home we got a ticket for 2 lights out so they didn't check the lights when they rebuilt the steering column what a joke More

Worst customer service ever I had an appointment i sit in the lobby for 4 hours I had to go to the back to check on my car was told they werent sure after 2 more hours i went back again they were in a meetin the lobby for 4 hours I had to go to the back to check on my car was told they werent sure after 2 more hours i went back again they were in a meeting i waited another hour finally was told they had to order a part after waiting 5 more days oh no loaner car so i had to pay someone to take me to work they called and said my car wouldn't start I had no problem driving it to the shop but they wanted to make money so I had to pay for a started around 750. I could've bought a started from AutoZone for 80 dollars but they had me hostage if I wanted them to put the part on that was order .Every time Id call to check on my car I was always put on hold till I hung up i ask to speak to the manager was told he'd be out in about 20 minutes never came out I ask once again and was told he went to get something to eat I called for them to send me my customer survey never happened my car still don't run right but it scare me to take it back to Kia of Dayton I was told Id be charged if i took it to a different Kia the charge for diagnostic adds up I thought Kia was a stand up company this is not the first time I've had problems at Kia of Dayton More