Kia of Dayton

Great Service Thank you for Your Great Service showed me few things I didn’t even know purchasing my car brand New not even year ago ! Also checked some things out Thank you for Your Great Service showed me few things I didn’t even know purchasing my car brand New not even year ago ! Also checked some things out on my car that I didn’t ask for! And reminded me I still got Two free oil changes coming! Friendly As As Can Be ! Got treated With Respect! Thank You! I will Be Back 😃 More

Great service Robert (finance agent) helped us with the entire process and had us on our way in a brand new Kia. Everyone was friendly and helpful. Robert (finance agent) helped us with the entire process and had us on our way in a brand new Kia. Everyone was friendly and helpful. More

Great service , friendly , and thorough We have received great service, helpful friendly personnel and a caring attitude, attention to detail. Junior my salesman always greets me and took gr We have received great service, helpful friendly personnel and a caring attitude, attention to detail. Junior my salesman always greets me and took great care of us when purchasing a car . Really appreciate the free car wash after the work done on the car , makes us want to come back!! More

Great Service The service group is great, very nice and helpful. I feel comfortable as a woman to go there and not feel like I will get ripped off with items I don' The service group is great, very nice and helpful. I feel comfortable as a woman to go there and not feel like I will get ripped off with items I don't need like other car service places who see women as $ and not customers. More

Great Service Every Time Thank you Kia of Dayton ownership for making the management and personnel changes in service and parts! I had so many issues in the past that I almost Thank you Kia of Dayton ownership for making the management and personnel changes in service and parts! I had so many issues in the past that I almost went elsewhere but the new manager has turned it around and it is nice to see familiar and smiling faces. Keep up the great work and we'll keep coming back! More

Not happy So I purchased a Kia Optima 2011 and had a very bad experience. I also notified them of my concerns and issues and basically my concerns were brushed So I purchased a Kia Optima 2011 and had a very bad experience. I also notified them of my concerns and issues and basically my concerns were brushed off. I let them know my concerns regarding the brakes are making grinding noise before I purchase the car and it was grinding every time I turn the steering wheel. I was told by management they’re not gonna do anything. More

Great car, great people! The dealers at Kia of Dayton are super friendly and not pushy. I love my Sorento and I loved my old optima too. Robert and Corey both took good care The dealers at Kia of Dayton are super friendly and not pushy. I love my Sorento and I loved my old optima too. Robert and Corey both took good care of me and I highly recommend either. More

Great body shop service! Had a fender bender with damage to front bumper and grill. Although my insurance company took four months to settle, I had my van back in two days. Su Had a fender bender with damage to front bumper and grill. Although my insurance company took four months to settle, I had my van back in two days. Super friendly people. They also sent a shuttle for me to pickup my van when done. More

Outstanding service. Sales manager Robet Elswick was absolutely fantastic. He was very professional, and atthours to make attententive making sure our buying experience w Sales manager Robet Elswick was absolutely fantastic. He was very professional, and atthours to make attententive making sure our buying experience was great. He stayed after business hours showing me car details. I would recommend Kia off Dayton to my friends and family. More

Buying the car was simple, service 3 weeks later not The wife bought the 2018 Optima, her third Kia. After driving for 2 days there was a load noise coming from the left rear of the car. She took it to K The wife bought the 2018 Optima, her third Kia. After driving for 2 days there was a load noise coming from the left rear of the car. She took it to Kia of Dayton where she bought it and they told her it was more than likely "Just the suspension Breaking/Wearing in, give it another 100 miles or so and if still there bring it back", now come on that was ridiculous, but hey it's a mature woman, she won't know that just how stupid that is.  Needless to say 100 miles later still there even louder.  When she took it back and they actually looked at it they found "The passenger side rocker panel curtain was loose and reattached it.  They also said that the same side rear wheel was damaged scuffing and a bulge {according to them it had to be done be striking a curb)  This vehicle is parked in a driveway, not curb, or parking lot when she is at work again no curb, but according to them it was curb damage, I suspect it was scuffed from a pot hole.  They told her she needed a new tire at a very high cost.  I went with her to personally check the vehicle and tire.  I found light scuffing on the tire indicated, neither the service manager or sales manager could show or find a "bulge" or any other damage to the tire other than the scuffing.  When I asked why they thought it had to be replace I got a song and dance about how they had to adhere to Kia policy and practice and that if it isn't 100% then it has to be replaced.  I don't know Kia policy but I do know a rip off when I see one.  we have dealt with this dealer ship for several years, always a good experience, but it seems that with a change in department managers and sales people not only has service dropped drastically but so has the integrity of this dealership More