Kia of East Hartford

Great customer service great serve dept clean dealership everything was self explanatory friendly atmosphere thanks everything was self explanatory friendly atmosphere thanks More

I had a great experience here buying my new car. The salesperson, Tom, made it feel fun instead of stressful as car shopping typically is. This is not my closest Kia dealership but I certainly will The salesperson, Tom, made it feel fun instead of stressful as car shopping typically is. This is not my closest Kia dealership but I certainly will make the drive to go back to this one. More

Shelly was fantastic to work with. She was very thorough and made sure everything was on order. Her attention to detail prevented a potential issue with the delivery process. She was very thorough and made sure everything was on order. Her attention to detail prevented a potential issue with the delivery process. More

It was great and had the car the same day, salesman Eli was super guy was super guy More

I’m extremely happy that I decided to go with Kia. Brian Dennis is an excellent sales person, the fact that he listens to his customers is outstanding, doesn’t force you to take what you don’t want. Brian Dennis is an excellent sales person, the fact that he listens to his customers is outstanding, doesn’t force you to take what you don’t want. I’m very impressed with Brian he should ge a raise and award for the year. The whole thing about sakes is listen to your client and that’s Brian. He’ awsome the best thing is they are no surprises at the end . That’s the first time it happening me I. Buying a car. Telling family friends and colleagues about Kia and Brian. He’s a keeper More

The workers are pleasant and welcoming,Alex does an excellent job.I am so happy i came there, I love my car. excellent job.I am so happy i came there, I love my car. More

I had to bring my vehicle in for a diagnostic because it wasn't driving well. When I wanted to pick it up, the service advisor said I was not able to bring it home because it is not drivable. He said that wasn't driving well. When I wanted to pick it up, the service advisor said I was not able to bring it home because it is not drivable. He said that it has a recall that needs to be fixed but the part won't be in for 2 months. I asked to take the car home because I wanted another opinion and I was forced to sign something that said my car was unsafe to drive and that I am declining it to be fixed. This service provider made me feel like I was doing something dangerous and breaking the law. He also lied to me and said the car was taken apart and I can't drive it home but when I got there it had not even been touched. I finally took the car "at my own risk" and brought it to another Kia dealership in CT and was told that it is fine to drive and just needed a coding and that there were no recalls preventing me from driving it. I can't believe two different dealerships would give me two different diagnostics. I will never bring my Kia back to East Hartford, never do business with these crooks, and will never recommend them to anyone. I would still be waiting for my vehicle if I had not brought it to a different dealership. These people were unprofessional and made me feel like a criminal. Don't do business here!! More

Kia makes great cars, it’s just to bad I went though Kia of East Hartford. It has been a nightmare. Between the salesman Tom, finance guy Jose and even the Manager Jeff Z. I purchased a new Forte in Januar of East Hartford. It has been a nightmare. Between the salesman Tom, finance guy Jose and even the Manager Jeff Z. I purchased a new Forte in January. Tom and Jose tricked me into buying paint and interior insurance by saying it was mandatory when buying a new car. Then snuck in a $3000 bumper to bumper warranty. I luckily was able to cancel but I am still waiting for the refund for the $3000 warranty 6 months later. I spoke with the Manager Jeff Z once and since he will not return calls. I would never recommend Kia of East Hartford to anyone. More

The day I picked up my car was a hectic day. The system was down and they had no idea when it would be fixed. Once it was up they contacted me and got me right in which I appreciated. Both my sa The system was down and they had no idea when it would be fixed. Once it was up they contacted me and got me right in which I appreciated. Both my salesman and the finance manager were great to work with. Alex explained everything about the car in detail and made sure to answer any questions I had. More

Clean and comfortable waiting rooms, slalespeople were not agressive.. service department professional. Great experience overall. not agressive.. service department professional. Great experience overall. More