Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of East Hartford
East Hartford, CT
813 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 813 reviews
July 25, 2022
Bought a Brand new 2022 Kia Soul. Gave them large down payment and financed a portion of it. Terms were stated at 48 month when i spoke with salesman. Finance guy fraudulently tacke Gave them large down payment and financed a portion of it. Terms were stated at 48 month when i spoke with salesman. Finance guy fraudulently tacked on a $3500 extra service contract onto a brand new car with full factory warranty and told me I was signing the Kia warranty . My bank paperwork came in with a 75 month term and the add on 3500 dollars. My 22,000 new vehicle now will cost me 34,000 dollars total . They lied and pulled one over on me and now they give me complete run around when I want it removed 4 days after I bought it. NEVER BUY A CAR FROM THIS DISHONEST DEALERSHIP. I will be contacting the bank, Kia, BBB, and every review site possible . More
by dk01028
Employees Worked With
Jose Piedrasanta, Ryan Peterson
Helpful July 18, 2022
Kia of East Hartford is the best. Our family has bought six Kia’s from them and the customer service is top notch. From the sales people to the service it’s a very pleasant experien Our family has bought six Kia’s from them and the customer service is top notch. From the sales people to the service it’s a very pleasant experience. All of my service is done at the Kia dealer. The folks in the service department are knowledgeable and explain the work they need to do or have done on the car clearly. More
by Jane
Employees Worked With
William Mierz
July 03, 2022
This dealership is NOT interested in customer satisfaction. ABSOLUTELY NO willingness to assist a customer to see a vehicle. They state lack of consideration is due to limited employees. satisfaction. ABSOLUTELY NO willingness to assist a customer to see a vehicle. They state lack of consideration is due to limited employees. More
by Interested Buyer
Employees Worked With
Jay Wanat, Larry Procopio, Danny Pavao, Wellington ., Ishmael Casz, Tom Thibodeau, Robert Duncan, Juwan Ursal, Ryan Peterson, Julio Rivera
June 30, 2022
Really appreciate the thorough and comprehensive work. Especially thankful to Frank, who was very thoughtful and clear in his explanations about tricky problems with my car Especially thankful to Frank, who was very thoughtful and clear in his explanations about tricky problems with my car More
by Polly
Employees Worked With
Frank!
June 28, 2022
Chuck was great! It was my 1st time getting my car serviced at Kia of East Hartford. He educated and informed me without being overbearing. I will definitely be back It was my 1st time getting my car serviced at Kia of East Hartford. He educated and informed me without being overbearing. I will definitely be back for my regular vehicle maintenance. More
by Shawnyc711
Employees Worked With
Charles Brocuglio
June 17, 2022
All staff were extremely Courteous, professional, friendly, very knowledgeable, punctual, very informative and I would definitely recommend this Kia dealership over others I’ve worked with. The timel friendly, very knowledgeable, punctual, very informative and I would definitely recommend this Kia dealership over others I’ve worked with. The timely manner in which they addressed my issues And kept me informed was outstanding! More
by Katcher3
Employees Worked With
Bill and Frank In the service department, outstanding
June 08, 2022
Kia of East Hartford walked me step by step through the process of my car’s extensive repair. They were able to answer any and all of my questions! process of my car’s extensive repair. They were able to answer any and all of my questions! More
by kia765
Employees Worked With
Frank Mancini
