
Kia of East Hartford
East Hartford, CT
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Great and timely They had good customer service. They gave me the price I was looking for as well as stick to the price they had quoted to me. They were kind and per They had good customer service. They gave me the price I was looking for as well as stick to the price they had quoted to me. They were kind and personal and honest. More
Helpful and informative The service department was very helpful and friendly. They repaired my car and got it back to me in a timely manner. Jeff Shankman was especially help The service department was very helpful and friendly. They repaired my car and got it back to me in a timely manner. Jeff Shankman was especially helpful. More
Efficient, listened to requirements and satisfied them. Overall I had a positive experience and went to this dealership as a friend had indicated that he had a good experience. I was pleased with the frie Overall I had a positive experience and went to this dealership as a friend had indicated that he had a good experience. I was pleased with the friendly salesman who listened to my requirements and then efficiently priced the car without undue extra steps found at other dealerships (speaking with the sales manager multiple times). Car requirements were listened to and then a fair price was negotiated by the empowered salesman. Car was located within a day and extras were installed by dealership such that the car was picked up within a week. Everything seems to be installed correctly with nothing outstanding to be done. More
Wonderful service Jeff really took care of me and made it one of my best dealership experiences. I was accommodated in every way. Happy to go back to the East Hartford Jeff really took care of me and made it one of my best dealership experiences. I was accommodated in every way. Happy to go back to the East Hartford location for service, in the future. More
Awesome customer service- thank you! Always get me in when I need an appt., get the work done in a timely fashion, very polite, very honest in letting me know what needs to be done. I lo Always get me in when I need an appt., get the work done in a timely fashion, very polite, very honest in letting me know what needs to be done. I love that they wash and vacuum the car before they give it back to me. More
Awesome service center Always a pleasant visit. The staff is very friendly and helpful both in the sales and service department. Have not had a bad experience thus far on Always a pleasant visit. The staff is very friendly and helpful both in the sales and service department. Have not had a bad experience thus far on a whole. More
Service Friendly, courteous, convenient. Was easy to get appointment. Great shuttle service. Full explanation of work done. Very helpful staff. Very transpare Friendly, courteous, convenient. Was easy to get appointment. Great shuttle service. Full explanation of work done. Very helpful staff. Very transparent operations. I like the read out aspect of the overall system of the car. More
Easy to deal with. Very pleased. I did a lot of research and test driving of a variety of SUVs. These folks made me an offer the first time I visited and test-drove a Sorento. I con I did a lot of research and test driving of a variety of SUVs. These folks made me an offer the first time I visited and test-drove a Sorento. I continued my search but came back to the vehicle I thought best met my needs. That, and their quote which included a generous trade-in convinced me to do business. It helped make the deal and meant I didn't have to sell my 2007 Santa Fe. I really thought I'd have to do that to produce a reasonable bottom-line. Once we settled on the vehicle, the rest was quick and easy. More
Kia of east hartford I recently took my 20017 kia forte in for its first oil change . the service was excellent. They kept me informed on how things were going .I was in a I recently took my 20017 kia forte in for its first oil change . the service was excellent. They kept me informed on how things were going .I was in and out in know time they even washed my car. More
Amazing staff, wonderfully smooth experience Buying a new car can be a stressful experience but that staff at Kia of East Hartford made the process smooth and painless. Freddy did a phenomenal jo Buying a new car can be a stressful experience but that staff at Kia of East Hartford made the process smooth and painless. Freddy did a phenomenal job as my expert salesman and set me up with a car that I absolutely love at an affordable price. Marrissa was wonderful and walked me through the paperwork, she even spent some time just chatting with me afterwarda while I was waiting for my car to get gassed up. Lastly they had Jesse walk me through the servicing schedule as well as an in depth explination of all my car's featurea. All in all a truly exceptional experiece, I felt value and appreciated. More