Kia of East Hartford

Great experience, service, and a family atmosphere Researched lots of dealers in CT and Ma. Found cars at Kia of East Hartford to be the lowest prices around. Website was accurate and easy to use. All Researched lots of dealers in CT and Ma. Found cars at Kia of East Hartford to be the lowest prices around. Website was accurate and easy to use. All requested information was promptly answered by Mario with no sales pressure. Was immediately greeted upon arrival at the dealership by someone other than Mario. When I informed him who I was here to see, instead of saying he was inside, he proceeded to escort me right to his desk. That's service you don't always see. Mario gave me the opportunity to inspect the car by myself so that I didn't have to wait for him to finish with another customer. Mario arrived shortly after and was always cheerful, friendly, and honest. The car was exactly as I expected. If you purchase a car there you will be greeted by another pleasant individual. Business manager Mike Singer. He made the purchasing process as easy as possible. He was able to beat my pre-approved bank rate and also found a warranty plan that better suited my extensive driving. After the sale when they say "call if you have any questions" they mean it. Even when I Emailed with follow up questions they replied without hesitation. More

2015 Kia Forte Mario Mario was terrific and helped me find the perfect car within minutes, I was happy and walking off the lot with my car the same day Mario was terrific and helped me find the perfect car within minutes, I was happy and walking off the lot with my car the same day More

Great experience I bought a used Chevy Silverado from this Kia of east Hartford and had Mario as my salesman. He was very helpful and got back to me very quickly with I bought a used Chevy Silverado from this Kia of east Hartford and had Mario as my salesman. He was very helpful and got back to me very quickly with all of my questions about the truck. When I went to purchase it it was very fast and painless and he did not push me getting every upgrade which I appreciated. More

One Happy Customer! On the website, I found a great looking used Sorento and decided to check it out. I first inquired via a message on the site... received a timely resp On the website, I found a great looking used Sorento and decided to check it out. I first inquired via a message on the site... received a timely response from Mario Cipolla welcoming me to stop in and test drive... so I did! My wife and I liked Mario right away. He was very personable, funny and knowledgeable. He never pressured us on anything and answered any question we threw at him. For questions he didn't have an answer to, he consulted the right people and got us an answer. The entire experience went very well. Mike Singer helped us tremendously as well... getting us the deal we needed with my shabby trade-in (can't believe he got us anything for it!). I am a Very Happy Customer! It is very cool to know that there is a GREAT dealer near me that I can count on and not worry about haggling with. More

Great used car buying experience. I was looking for a 2011/2012 Mustang and found a 2012 at this dealership that was in a really good condition so I decided to buy it. I've had it abou I was looking for a 2011/2012 Mustang and found a 2012 at this dealership that was in a really good condition so I decided to buy it. I've had it about 1 week now and I have to say it is in better shape than I thought. If all the used cars this dealership sells are like this then I would not hesitate to buy another one from them. Also the sales people were very friendly and easy to deal with. More

They actually care! They went above and beyond to correct an earlier mistake as you can see by my previous review, which I wish I could erase now, and I ended up with a b They went above and beyond to correct an earlier mistake as you can see by my previous review, which I wish I could erase now, and I ended up with a better deal. They went above and beyond to make things right. They made me a fan and I highly recommend them. More

Crooks pulled a bait & switch We test drove a car, fell in love with the car, agreed to a lease instead of a purchase cause they said it was the only way to get the car, I sign the We test drove a car, fell in love with the car, agreed to a lease instead of a purchase cause they said it was the only way to get the car, I sign the papers, then they bring out a completely different car. More

Great Experience as a first time buyer they made my buying experience go smoothly anthony was very friendly and helpful also mike was great no pressure at all from bot as a first time buyer they made my buying experience go smoothly anthony was very friendly and helpful also mike was great no pressure at all from both will definitely refer someone More

Excellent buying experience Our experience at this dealership was extraordinary. Our salesman Ryan Peterson was very helpful finding us exactly what we wanted and taking his time Our experience at this dealership was extraordinary. Our salesman Ryan Peterson was very helpful finding us exactly what we wanted and taking his time to explain and demonstrate every feature the vehicle had to offer. He was extremely informative and was not pushy or overbearing in any way like some other dealers we visited. The General Sales Manager,Danny Pavao, who handled the financial part was very accommodating and proved to us that their motto about not being undersold is not just a gimmick but something they honor. I would recommend this dealer to anyone looking to purchase a vehicle as you will not be sorry. You have to check out the KIAs to believe it. I could not believe how far they have come with the quality and styling. More

All around good experience We bought a new Sorento, Anthony Was very professional and knowledgable! Management was great and not pushy at all!!! 10 out of 10. Highly recommend K We bought a new Sorento, Anthony Was very professional and knowledgable! Management was great and not pushy at all!!! 10 out of 10. Highly recommend Kia of east Hartford! More