Kia of Everett - Service Center

Great service as always, the folks at the service counter are always friendly and helpful. And, they finished everything earlier than expected. are always friendly and helpful. And, they finished everything earlier than expected. More

service was performed within an hour, dealership was clean and presentable and the people were friendly and prompt. clean and presentable and the people were friendly and prompt. More

Love this dealership. They do a fantastic job and always seem to go above and beyond. They do a fantastic job and always seem to go above and beyond. More

They are very kind and helpful. They communicate very well. My car looked great when I got it! They communicate very well. My car looked great when I got it! More

They gave really fast service and they were very professional. I bought my car from them and I’m looking forward to having it service there in the future. professional. I bought my car from them and I’m looking forward to having it service there in the future. More

Salesperson was inadequately trained, couldn't factor necessary math, too unfamiliar with area for test drive, numerous input errors on app- necessary math, too unfamiliar with area for test drive, numerous input errors on app- More

I have had the pleasure of working with Morgan the last few times, and he has been so helpful! I was also thankful to get my car in for the recall repair and last minute hitch assembly addition before our few times, and he has been so helpful! I was also thankful to get my car in for the recall repair and last minute hitch assembly addition before our out of state move. More

Not satisfied that I REQUIRED to type an essay for my service. Please eliminate the need for a REQUIRED essay. I reduce all the stars due to this survey requiring me to write an essay. service. Please eliminate the need for a REQUIRED essay. I reduce all the stars due to this survey requiring me to write an essay. More

I don’t feel I get the diagnostic service I paid for. I knew what was wrong with the engine and I wanted to know exactly WHERE the issue was. Instead I got a “confirmation” of what I already knew, an unr I knew what was wrong with the engine and I wanted to know exactly WHERE the issue was. Instead I got a “confirmation” of what I already knew, an unrequested vehicle inspection and a work estimate for $44,000 … I took the car to a different Kia dealer 2 days later and got exactly the information I requested with a repair estimate of $9500 which is the expected cost for the repair at the dealership. I definitely feel I wasted $250 and my time going to Kia of Everett. More

Willing to listen to and diagnose the problems I was experiencing with my vehicle. Replaced parts under warranty and offered a loaner while vehicle was being repaired. experiencing with my vehicle. Replaced parts under warranty and offered a loaner while vehicle was being repaired. More