Kia of Everett - Service Center

Incredible service. I spent a long time in Asia where customer service is often at a level not attained by companies in the US. However, this Everett location has the be I spent a long time in Asia where customer service is often at a level not attained by companies in the US. However, this Everett location has the best customer service I have seen in a long time, both Asia and the US. Awesome job guys! Can't wait to bring my car back for the next service More

No issues making the appointment and was super quick and painless taking the car in and working while they do the maintenance on it. painless taking the car in and working while they do the maintenance on it. More

No pressure. Engaging and responsive. Very kind and responsive to my needs. Returned calls promptly Engaging and responsive. Very kind and responsive to my needs. Returned calls promptly More

The service was completed way ahead of time and communicated efficiently. Communication prior to the service was also excellent. communicated efficiently. Communication prior to the service was also excellent. More

Very professional and helpful, went through the work that was done on my car and help me with my next appointment. was done on my car and help me with my next appointment. More

They were quick, and they were clear on my car’s condition and what would need to be done next time. condition and what would need to be done next time. More

Nadia Roth was absolutely the best counter representative that I have ever dealt with. So good in fact that I'm writing this review which is something I never do. that I have ever dealt with. So good in fact that I'm writing this review which is something I never do. More

Service was great, I was kept informed and updated and the time passed quickly while waiting! the time passed quickly while waiting! More

Nadia did an excellent job. There was a need for a Flush/Refill of Inverter Coolant, which takes several hours, so I was happy to use the free ride, to go to the mall. Howeve There was a need for a Flush/Refill of Inverter Coolant, which takes several hours, so I was happy to use the free ride, to go to the mall. However, after the cabin air filter was changed, apparently the tech didn't test it... when I got home the fan was making a loud buzzing sound. I called Nadia and since it is an hour drive for me to get to the dealer, she said it is usually from debris falling into the fan. She described how we might try to clear the leaves ourselves. I was successful at clearing the debris which eliminated the sound. I was disappointed that the testing of the fan was not done by the person who did the work. More

Everything I needed was accomplished in the time that I had available. The service department was great at meeting my tight timeline. had available. The service department was great at meeting my tight timeline. More