Back

Kia of Everett - Service Center

Everett, WA

4.7
882 Reviews

882 Reviews of Kia of Everett - Service Center

Sort by
August 17, 2024

it’s poorly handled seller buyer process which includes assurance which is just a marketing gimmick. I don’t think, I will be buying an unreliable , unsafe KIA EVs again. Regardless of the fake assurance f More

by ManuJ4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Butler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Jakel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cody McWilliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyler Hockaday
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not easy to get the deal that was first promised as assurance during deal and post course of actions
Aug 19, 2024 -

Kia of Everett responded

Good morning, thank you for your feedback, I have a few questions, and I would like very much to have a few moments of your time so that I can better understand your source of frustration.

August 17, 2024

Scheduled a recall service 2 months in advance. Upon arrival I was told that loaners are to be arranged in advance. The staff was aware that it would take at least half a day, they were aware about More

by asdfghjk
Recommend Dealer
No
Employees Worked With
No clue
August 17, 2024

very good service - kept me informed throughout the process. I would recommend to my friends. More

by rieners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Howe, Jeff Kinney, Brett Buckingham
August 16, 2024

The team is welcoming and explain everything that they need to for you to know. More

by ingrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Quick and prompt experience. The service staff was great and full of knowledge. The details were well-explained. More

by ohchanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Howe
August 16, 2024

He kindly explained about 30K miles maintain for my vehicle. And everyone has a friendly. So, I was happy when I visited the dealership. More

by sunheho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

They were nice, accommodating, and transparent with the pricing. Fast friendly service, would go there again. More

by Lizbensch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Super courtesy and helpful! Provided a lyft back to my home and back to dealership after work was done, which was super convenient. Made me definitely consider buying another KI More

by jawang.um
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

After completing service at your dealership, I left the next day for a trip to Portland. During the drive, I heard a strange noise coming from the car, and the steering wheel was shaking. I had the car i More

by robins198711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Keeten
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Everyone is thoughtful and professional. My questions are answered and explanations are understandable. Service waiting area is comfortable and amenities are superb. More

by 719pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisa Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Besse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Kee
...
46
...