Kia of Frisco
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I came in looking for a specific vehicle and she was able to get the car. The negotiations were reasonable. We both agreed upon a price with options. I was happy with the price to get the car. The negotiations were reasonable. We both agreed upon a price with options. I was happy with the price More
Not happy with last service experience. Even after taking an appointment, I had to wait almost 2 hours just for a general oil service. I don’t understand the purpose of appointments if cust Even after taking an appointment, I had to wait almost 2 hours just for a general oil service. I don’t understand the purpose of appointments if customers still have to wait this long. Also, the front office staff No one even bothered to check why customers were waiting. On top of that, after the service was completed: - The dashboard is still showing the “Service Pending” message. - The old service sticker was not replaced with the new future service sticker. Overall, this was a very poor customer experience and I hope this feedback is taken seriously. More
Quick, efficient and mindful of our needs. Found the exact vehicle for us after we told him what we wanted Found the exact vehicle for us after we told him what we wanted More
It was smooth process. Jake handled everything and gave advice about what to do what not.he managed everything. The service also completed in timely manner. What they commu Jake handled everything and gave advice about what to do what not.he managed everything. The service also completed in timely manner. What they commuted they delivered More
I had to come back after oil change because someone didn't put the crush washer on and I leaked oil. They did make it right and gave a fresh oil change but what if I hadn't noticed it didn't put the crush washer on and I leaked oil. They did make it right and gave a fresh oil change but what if I hadn't noticed it More
We were pleased with Peyton, she made our experience enjoyable, received deal we were wanting. enjoyable, received deal we were wanting. More
Great! Knowledgeable salesperson about the options. Love the new car. I am very happy with my new car. Knowledgeable salesperson about the options. Love the new car. I am very happy with my new car. More
Service manager should not be working here. People working counters at service department refused to even come out to look at the car, it was 3 of them and they got no other people inside. I w People working counters at service department refused to even come out to look at the car, it was 3 of them and they got no other people inside. I was the only one walking customer. When confronted to do their jobs, I was told that they will call 911 and will get me out with trespassing warrant. Manager from used sales department got involved. Got rental car and approved service in 5 min. Was not his job but he did it anyway. More



