Kia of Irvine
Irvine, CA
Filter Reviews by Keyword
By Type
Showing 462 reviews
When I purchased the car they told I have pay the warranty service at the purchase time and after a month I can cancel and refund the amount I paid for this warranty service. After a month I returned warranty service at the purchase time and after a month I can cancel and refund the amount I paid for this warranty service. After a month I returned to cancel it they told this warranty is not cancable and they refused to cancel. More
2 1/2 for tire rotation! !! Car sat there outside office for 30 minutes while Andrew disappeared. I’m thankful for complimentary service and car wash but I won’t return to t !! Car sat there outside office for 30 minutes while Andrew disappeared. I’m thankful for complimentary service and car wash but I won’t return to this dealer unless I had too. But car wash needed to be wiped down better. Only one who told me what was going on was red headed young man. No communication from Andrew the whole time. Poor very poor customer service. More
At Kia of Irvine, Andrew was my service person and he got my car serviced quickly. He also suggested some additional maintenance items but he did not pressure me to have them done. my car serviced quickly. He also suggested some additional maintenance items but he did not pressure me to have them done. More
Greeted right away, offered snacks and water, service process explained, everyone very kind and attentive. Work completed on time. Service writer answered all my questions and took great care of me and m process explained, everyone very kind and attentive. Work completed on time. Service writer answered all my questions and took great care of me and my car More
Kia of Irvine does a great job of maintaining my 2017 Kia Niro. Andrew in the service department is very professional, courteous, and straightforward with explanations on what can, and will be done. Niro. Andrew in the service department is very professional, courteous, and straightforward with explanations on what can, and will be done. More
I came in to do a 15k service and a recall and they were very informative with the process and cost. The service was completed very quickly and I got a complete rundown after it was finished. The rest of th very informative with the process and cost. The service was completed very quickly and I got a complete rundown after it was finished. The rest of the staff was extremely friendly as we were talking about plans for New Years together and having an all around good time. Will be coming back! More



