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Kia of Irvine
Irvine, CA
461 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 461 reviews
January 31, 2026
2 1/2 for tire rotation! !! Car sat there outside office for 30 minutes while Andrew disappeared. I’m thankful for complimentary service and car wash but I won’t return to t !! Car sat there outside office for 30 minutes while Andrew disappeared. I’m thankful for complimentary service and car wash but I won’t return to this dealer unless I had too. But car wash needed to be wiped down better. Only one who told me what was going on was red headed young man. No communication from Andrew the whole time. Poor very poor customer service. More
by bkingchi6973
Employees Worked With
Andrew
January 22, 2026
At Kia of Irvine, Andrew was my service person and he got my car serviced quickly. He also suggested some additional maintenance items but he did not pressure me to have them done. my car serviced quickly. He also suggested some additional maintenance items but he did not pressure me to have them done. More
by ryardumian
Employees Worked With
Andrew
January 18, 2026
Greeted right away, offered snacks and water, service process explained, everyone very kind and attentive. Work completed on time. Service writer answered all my questions and took great care of me and m process explained, everyone very kind and attentive. Work completed on time. Service writer answered all my questions and took great care of me and my car More
by cadritagirl
Employees Worked With
Brad Brooks, service writer
January 07, 2026
Kia of Irvine does a great job of maintaining my 2017 Kia Niro. Andrew in the service department is very professional, courteous, and straightforward with explanations on what can, and will be done. Niro. Andrew in the service department is very professional, courteous, and straightforward with explanations on what can, and will be done. More
by ikemey
Employees Worked With
Andrew
January 01, 2026
I came in to do a 15k service and a recall and they were very informative with the process and cost. The service was completed very quickly and I got a complete rundown after it was finished. The rest of th very informative with the process and cost. The service was completed very quickly and I got a complete rundown after it was finished. The rest of the staff was extremely friendly as we were talking about plans for New Years together and having an all around good time. Will be coming back! More
by Brandon
Employees Worked With
Sophia
November 29, 2025
The service department is wonderful. We brought our EV for a factory recall. Andrew greeted me on a timely and professional manner. He explained how long the service would take and as We brought our EV for a factory recall. Andrew greeted me on a timely and professional manner. He explained how long the service would take and asked if there is anything else I wanted to service for the vehicle. More
by amya
Employees Worked With
Andrew
