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Kia of Irvine
Irvine, CA
392 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 392 reviews
May 06, 2025
RUN. Don’t walk. Just RUN. This was, without a doubt, the worst car-buying experience of my life. The finance guy started arguing with me like we were Don’t walk. Just RUN. This was, without a doubt, the worst car-buying experience of my life. The finance guy started arguing with me like we were in a courtroom drama—except he was lying through his teeth. Claimed the car was in stock. Spoiler: it wasn’t. I waited around for an hour, starving, while they scrambled to find it. When they finally did? “Oh… we can’t sell it yet. It hasn’t been checked in.” Seriously? They promised not to run my credit. Guess what they did anyway? And just when I thought I was done, the same guy chased me into the parking lot trying to get me to sign a credit check form after running it. Unbelievable. We only bought the car because my wife had no transportation and we were desperate—otherwise I would’ve gladly walked away and never looked back. Oh, and the cherry on top? They sneaked in a theft protection plan I never agreed to. Dishonest. Pushy. Sloppy. This place is a masterclass in how NOT to run a dealership. More
by mrjosemgarcia
Employees Worked With
hugo mendez
April 24, 2025
They were extremely helpful. They took care of everything I needed Without hesitation. I will continue to use Kia as my service They took care of everything I needed Without hesitation. I will continue to use Kia as my service More
by 2shima
Employees Worked With
I had four different people helping me. I don’t know your names. One was a lady.
April 22, 2025
Courteous service. Good communication. Easy scgeduling. Service manager explained all elements of the work done. Reviewed customer isshes for clarity. Noted customet is Good communication. Easy scgeduling. Service manager explained all elements of the work done. Reviewed customer isshes for clarity. Noted customet issue solved. More
by whcorreia
Employees Worked With
Brad
April 18, 2025
It was good experience for me I recieved nice welcome Kames showed me many options he was professional and very nice when I decided to buy the Kia Sorento he h a e me detailed picture of why it's a g6opt Kames showed me many options he was professional and very nice when I decided to buy the Kia Sorento he h a e me detailed picture of why it's a g6opttion When I decided to buy it he helped to finish the same day More
by dr.n.eldahla
Employees Worked With
Rabi Chehade, Max Fahim, Mike Khartibal, Josh Hattrup
April 08, 2025
I was very happy with Ricardo‘s service at Kia of Irvine! My appointment was ant 11 but I brought it in a little earlier and before 12 my car was serviced and even washed! I am always satisfied with the serv My appointment was ant 11 but I brought it in a little earlier and before 12 my car was serviced and even washed! I am always satisfied with the service here. More
by Anningman
Employees Worked With
RicardoVelasquez
