Kia of Irvine
Irvine, CA
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Made appointment for 20000 mile checkup. Dealer ready at appointment time. Service called me when ready & stated what was done. William my service advisor was very helpful making sure my car Dealer ready at appointment time. Service called me when ready & stated what was done. William my service advisor was very helpful making sure my car was easily accessible as the parking at the Irvine dealership is extremely tight. My car had been hand washed inside & out plus vacuumed. It looked like the beautiful car I bought. I will try to have William be my service advisor. More
Excellent service dept. Jesus was gracious, professional, & a great help walking us thru our repair needs. He kept us updated and really cared about what we needed. Jesus was gracious, professional, & a great help walking us thru our repair needs. He kept us updated and really cared about what we needed. More
Mat was attentive, honest, professional, and informative. He was prompt in getting paperwork done, objective in his service recommendations for what is imperative vs elective to talk to and trustworthy, and He was prompt in getting paperwork done, objective in his service recommendations for what is imperative vs elective to talk to and trustworthy, and clear on his answers to all my questions. All in all, Mat was an excellent rsercice representative and easy to communicate with. More
I’ve brought my two Kia vehicles to this dealership despite being an hour away from home. Why because their service advisors take the time to explain upcoming work to you, based on what is actually nee despite being an hour away from home. Why because their service advisors take the time to explain upcoming work to you, based on what is actually needed not by what the mileage recommends. Each staff member I’ve dealt with has been friendly and reliable. More


