Kia of Irvine

Jesus was very helpful. Spent a lot of time explaining and answering my questions. Gave me some great suggestions on how to keep the rodents out of my cars engine. Spent a lot of time explaining and answering my questions. Gave me some great suggestions on how to keep the rodents out of my cars engine. More

Brought the car in for scheduled maintenance and Jesus quickly identified a couple of outstanding service campaigns. He set me up with a loaner car, kept me informed of progress, and the car was ready, cl quickly identified a couple of outstanding service campaigns. He set me up with a loaner car, kept me informed of progress, and the car was ready, clean and good to go by lunchtime. No hassles, no surprises, just the way service should be. I'll be back and looking for Jesus next time service is due. More

I bought the Kia Soul 2020 in 2019 and have been bringing for service at Norm Reeves since. I had the pleasure of working with Jim, service advisor, this last time and he took care of me and the car very we for service at Norm Reeves since. I had the pleasure of working with Jim, service advisor, this last time and he took care of me and the car very well. Highly recommend him. More

Danny at Kia of Irvine was great to work with. Great communication, clear information and timely follow up. We will ask for him in the future. Great communication, clear information and timely follow up. We will ask for him in the future. More

Brad was great to work with. Ended up needing new tires along with a factory recall. He got us a great price on the tires and alignment, and got us in and out quickly. Even gave Ended up needing new tires along with a factory recall. He got us a great price on the tires and alignment, and got us in and out quickly. Even gave us a loaner to reduce any inconvenience. Had a great service experience! More

Fast and excellent service. Scheduled an appointment online and was in and out of my appt within two hours. Scheduled an appointment online and was in and out of my appt within two hours. More

Excellent customer service, they check with me from time to time to provide updates about the status of my vehicle, they did an excellent job. to time to provide updates about the status of my vehicle, they did an excellent job. More

Everyone was very helpful. Brooks wears very helpful in working out a maintenance plan for my car. Brooks wears very helpful in working out a maintenance plan for my car. More

The recall was handled promptly and efficiently. The dealership was immaculate and the waiting area comfortable and provisioned with very nice snacks. My service advisor did an excellent job of answ The dealership was immaculate and the waiting area comfortable and provisioned with very nice snacks. My service advisor did an excellent job of answering my questions and handling the needed software update involved in the recall. The work was done in a timely and professional manner. More

Ricardo's Customer Service was excellent also the customer waiting area was very clean and comfortable customer waiting area was very clean and comfortable More